• Return Authorization Form

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  •  AM Merchandising will credit or exchange initial defect merchandise only. Initial defect is defined as new merchandise that has failed upon first use, has been returned to the dealer within 30 days of retail purchase and is in original carton complete with all accessories, manuals and packing materials and has no physical scratches or damage. Items that are not considered initial defect must be sent
    directly to the appropriate factory authorized repair station.

    All returns must have the RA# written BOLDLY on the box and include original retail receipt along with a copy of the completed RA
    form. This form must be 100% complete. AM Merchandising will inspect all products covered by the initial defect policy. If upon
    inspection, the merchandise is found to be damaged or missing parts, accessories or packing material, it will not be considered initial
    defect. Returns not meeting all

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