Blue Lily Housekeeping Company
Privacy Policy | Informed Consent | Liability Waiver
"Where elegance meets impeccable care"
Privacy Policy
1. Our Commitment to Your Privacy
At Blue Lily Housekeeping Company, discretion is not just a courtesy — it is a cornerstone of our service. Whether we are caring for your private residence or maintaining your commercial property, we safeguard your information with the same meticulous attention we bring to every space we touch.
2. Information We Collect
To deliver a seamless, personalized experience, we may collect:
Personal & Business Information
Name, business name, phone number, email
Residential or commercial service address
Authorized contact persons
Service Preferences
Cleaning instructions, access details, scheduling notes
Property‑specific requirements
Payment Information
Billing details and transaction records
All payments processed securely through trusted third‑party providers
Communication Records
Service notes, messages, and feedback
3. How We Use Your Information
Your information allows us to:
Provide, schedule, and tailor residential or commercial services
Communicate regarding appointments, updates, and service enhancements
Process payments and maintain accurate records
Ensure quality, safety, and consistency
Improve our offerings and client experience
We do not sell or share your information for marketing purposes.
4. Data Protection
We uphold strict security standards:
Encrypted storage of sensitive information
Limited internal access to client data
Secure communication channels
Routine privacy and security reviews
5. Trusted Partners
We may work with vetted partners such as:
Payment processors
Scheduling platforms
Background‑check providers
These partners are required to maintain confidentiality and use your information solely to support our operations.
6. Your Rights
You may request to:
Access your information
Update or correct your information
Request deletion (subject to legal requirements)
Withdraw consent for non‑essential data use
7. Policy Updates
We may update this policy periodically. Updates will be communicated through our website or directly to you when appropriate.
8. Contact Us
For privacy‑related inquiries:
Blue Lily Housekeeping Company
731-227-0930 or Bluelilyhousekeepingco@gmail.com
Informed Consent
By engaging Blue Lily Housekeeping Company for residential or commercial services, you acknowledge and consent to the following:
1. Access to Property
You authorize our trained professionals to enter your home, office, or designated service areas during scheduled service windows. Access may be revoked at any time with notice.
2. Handling of Personal & Business Property
We treat every environment with exceptional care. You understand that:
We avoid moving high‑value, fragile, or confidential items unless necessary
Residential clients should secure valuables such as jewelry, cash, and personal documents
Commercial clients should secure sensitive materials, proprietary documents, and equipment
3. Cleaning Products
We use premium, professional‑grade cleaning products suitable for both residential and commercial environments.
Please inform us of allergies, sensitivities, or product preferences so we may accommodate them.
4. Safety & Professional Standards
All Blue Lily staff members are thoroughly vetted and trained. You consent to:
The presence of our team during scheduled service times
The use of internal service notes to ensure consistency and quality
Compliance with building or facility protocols for commercial clients
5. Communication
You agree that we may contact you via phone, text, or email regarding scheduling, service updates, or feedback.
6. Photography (Optional)
With your explicit permission, we may take before‑and‑after photos for internal quality assurance or training.
No images will ever be shared publicly without written consent.
7. Payment & Billing
You consent to secure payment processing through our trusted partners.
All fees, terms, and cancellation policies will be provided prior to booking.
8. Right to Withdraw Consent
You may withdraw or modify consent at any time.
Please note that doing so may affect our ability to provide certain services.
Liability Waiver
By receiving services from Blue Lily Housekeeping Company, you acknowledge and agree to the following terms:
1. General Liability
While our team exercises exceptional care in every environment, you understand that:
Normal wear, minor cosmetic disturbances, or pre‑existing conditions within the property are not the responsibility of Blue Lily
We are not liable for damage resulting from unstable furniture, unsecured fixtures, or items improperly installed prior to service
2. Valuables & Sensitive Items
You agree to secure or remove:
Jewelry, cash, personal documents
Confidential business materials, proprietary information, or sensitive equipment
Blue Lily is not responsible for the loss or misplacement of unsecured valuables.
3. Special or Delicate Items
You acknowledge that:
Certain items (e.g., antiques, artwork, heirlooms, specialty surfaces) may require specialized care
If such items are not disclosed prior to service, Blue Lily is not liable for accidental damage
4. Environmental Conditions
We are not responsible for:
Mold, mildew, pest activity, or structural issues discovered during service
Damage caused by water leaks, faulty appliances, or hazardous conditions unrelated to our work
5. Commercial Environments
For commercial clients:
Blue Lily is not liable for business interruption, loss of revenue, or operational delays
You agree to notify us of restricted areas, sensitive equipment, or compliance requirements
6. Client Responsibilities
You agree to:
Provide safe access to the property
Ensure pets are secured
Notify us of any hazards, special instructions, or fragile items
7. Limitation of Liability
To the fullest extent permitted by law, Blue Lily Housekeeping Company’s liability is limited to the cost of the service provided on the date of the incident.