Cancellation Notice (non illness related)
• Please provide at least 24 hours’ notice if you need to cancel or reschedule a session.
• Cancellations made with less than 24 hours’ notice will be considered a late cancellation.
Illness-Related Cancellations
• If you are unwell, an 8–12 hour notice period may be accepted where possible.
• This is intended for genuine, unexpected illness and will be handled with understanding and discretion.
Three-Strikes Approach
• Each late cancellation or no-show will count as one strike
• After three strikes within a 4-week block, the affected session will be forfeited and not refunded
• Missed sessions cannot be carried over to future blocks
No-Shows
• Sessions missed without any notice will unfortunately need to be counted as a strike and will be forfeited.
I always appreciate as much notice as you can give — even a quick message helps. This allows me to manage my schedule fairly and, when possible, offer sessions to other clients.
Declaration of Understanding
By purchasing and booking personal training sessions, you acknowledge that you have read and understood this cancellation policy and agree to the above terms.