Payment in Full:
Payment in full is due at the time of service unless prior arrangements have been made.
Co-Payments:
Office visit co-payments for our participating HMO/PPO insurances are due at the time of service. For insurance plans with deductibles and co-insurance obligations, applicable amounts due for services rendered are also required at the time of service.
Claim Filing:
If we are a participating provider with your primary health insurance, we are happy to file a claim on your behalf. However, once the insurance company is billed, we allow 60 days for the balance to be paid by your insurance carrier. If the insurance company does not remit payment within 60 days, the balance will be due in full of you. If any payment is subsequently made by your insurance carrier in excess of the balance, we will gladly issue a refund for the overpayment to you within 30 days, provided that you do not have any outstanding accounts with our office.
Patient Responsibility:
An HMO/PPO claim denial due to no referral or authorization is the patient's responsibility. Our office staff will notify and assist you with referral and pre-certification procedures, but the final responsibility lies with the patient to comply with their specific insurance requirements. All referrals must be presented to our office before seeing the doctor.
Insurance Card:
Please present your most recent insurance card each time you visit if we participate with your plan to ensure proper filing of information for claims submission. Otherwise, your visit may not be covered, and you will be responsible for payment. A $15 service fee will be assessed for re-filing insurance claims due to incomplete or incorrect information provided at the time of the appointment.
Returned Checks:
There is a $25.00 fee for all returned checks.
Unpaid Balances:
All unpaid balances are subject to a 1.5% interest charge after 30 days. For balances that remain unpaid after 90 days, we will take appropriate collection actions, including registering the amount past due with the EQUIFAX credit rating service. If your account must be forwarded to a collection service and/or attorney due to non-payment, you will be responsible for all collection and/or attorney fees charged by these services.
Missed Appointments:
Please be on time for your appointment. Podiatry Care Plus, LLC reserves the right to charge a fee of $50.00 for all missed appointments ("no shows") and for appointments that are not canceled with a compelling reason at least 24 hours in advance. "No show" fees will be billed to the patient. This fee is not covered by insurance and must be paid prior to your next appointment. Multiple "no shows" in any 12-month period may result in termination from our practice. If you are 15 minutes late or more for your appointment, you may be asked to reschedule.
Outpatient Surgery:
If you are scheduled for outpatient surgery, there will be a $150.00 fee for rescheduling or canceling the surgery.