Confidentiality & Email Permission
We understand that confidentiality is important to our service users. The information that you share with us will be kept in the strictest confidence and in accordance with the Data Protection Act (2018). During our initial phone call, a member of the team will explain to the service user the exceptional circumstances when confidential information will have to be shared, for example, if they or somebody else is at risk of significant harm or where there is a requirement in law in the case of serious criminal offences (in particular terrorism and money laundering). In such exceptional circumstances, we will try to get their consent before disclosing any information if that is possible and do our best to help them. For further info on our policy please contact us at 0345 3 30 30 30.
Confidentiality Agreement
By completing this form and signing the declaration below, you understand and agree to the following;
LGBT Foundation & Gendered Intelligence will collect information about you and the care you receive. This includes your referral form, assessments notes, paperwork related to the services that you access and correspondence related to your care. Your information will be stored in paper form and/or in electronic records. All data that is collected is subject to the strict rules of confidentiality laid down by Acts of Parliament, including the Data Protection Act 2018, the Health and Social Care Act 2001. LGBT Foundation & Gendered Intelligence may also get information about you from certain other organisations or give information about you to them; to make sure the information is accurate, prevent or detect crime or significant risk, and protect public funds. These organisations include local authorities, the police, and other healthcare professionals.