Employer Survey: Interest in Employee Credit-Building Program
We are considering creating an employee credit improvement program. Please provide your insights to help us assess the value and fit this new benefit offerings.
Your Name
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Email
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Job Title
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Company Name
What is your primary role in the organization?
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Please Select
HR Manager
Business Owner
Benefits Administrator
Other
What is the approximate size of your employee base?
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No employees
1 - 5 - Employees
6 - 30 - Employees
31 - 100 Employees
100+ Employees
How would you rate the impact of employee financial stress on your workplace productivity? (1 = No Impact, 5 = Severe, Daily Impact)
1
2
3
4
5
If you don't know, please skip this question
In the last 12 months, how often have you had to deal with an employee issue related to personal finance (e.g., wage garnishment, emergency fund requests, frequent distraction)?
Never
1–2 times
3–5 times
6+ times
How important is reducing employee financial stress to your organization’s goals (e.g., retention, engagement)?
Not Important
Slightly Important
Moderately Important
Very Important
Essential
Which of the following financial wellness benefits do you currently offer to employees? (Select all that apply)
401(k) / Retirement Plans
General Financial Literacy Workshops (Budgeting, Debt)
Student Loan Repayment Assistance
Access to an Employee Assistance Program (EAP) for financial calls
Emergency Savings Accounts (ESAs)
Credit monitoring
Dark web monitoring
Credit coaching
None
Other
If you offer general financial wellness/coaching, which area do you feel is LEAST effectively addressed?
Budgeting/Savings
Debt Management
Retirement Planning
Personal Credit Score/Credit Report Issues
All are addressed well
What is the primary factor that prevents your company from investing in new employee benefits?
Lack of awareness of such programs
Difficulty in Administration/Implementation
Difficulty measuring ROI/Impact
Lack of employee interest/utilization
Cost
We are not currently looking for new benefits
For those who would need it, how helpful would a program be that provides employees with a dedicated 12-month plan for 1:1 Credit Improvement with credit coaching? 1 = Low Value, 5 = Very high value)
Low Value
1
2
3
4
Very high value
5
1 is Low Value, 5 is Very high value
If a program personally coached each interested employees to improve their credit score over 12 months, which of the following features is most compelling to you?
Increasing employee retention and loyalty
Reducing financial stress for employees
Demonstrating care for employee well-being
The ability to measure employee participation and progress
If the monthly cost per employee was in the range of $100 to $200 per ENROLLED employee per month, and you knew that enrolled employees would be participating for a 9-12 month timeframe to make the most impact on their credit scores and financial health, how likely would you be to consider this program?
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Highly Unlikely
Unlikely
Neutral / Maybe
Likely
Highly Likely
What sort of cost arrangement would you be most likely to participate in?
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We would cover the cost in full for enrolled employees
We would cover the credit coaching and credit improvement services, but we would want the employee to cover the software fee for credit monitoring (about $25 per month)
We would want to split the cost with the employee
We would inform and promote the program to employees, but it would be a fully EMPLOYEE-paid benefit.
If you were to enroll your company in this program, what is the single most important success metric you would use to judge the program's effectiveness (e.g., reduction in absenteeism, % of employees who raise their credit score, employee feedback)?
Reduction in absenteeism
% of employees who raise their credit score
Employee's view of the company's investment in their wellbeing
Have you tried any other financial wellness programs as employee benefits in the past, or are you currently offering any? If so, please specify.
Is there anything else you’d like to share?
Would you like to be contacted with more information if/when this service becomes available?
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Yes!
No thank you!
Would you be willing to do a short (approximate 20 minute) Zoom call if we have further questions? Your insight is appreciated!
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Yes
Not at this time
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