Customer Experience Survey
Millbury
Email
example@example.com
How did you hear about Perpetual?
Google
Social Media
From a Friend
Banner Ad
Billboard
Online
Other
Do you remember seeing any online ads or content about Perpetual?
Yes
No
Compared to other dispensaries, how would you rate your Interactions with our staff?
1
2
3
4
5
Overall Experience?
1
2
3
4
5
Product Selection?
1
2
3
4
5
Prices?
1
2
3
4
5
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What types of events would you like to see happen at Perpetual in the future?
Brand & Community (Events)
Partner Brand Events (Pop-ups)
Other
Any other types of events we suggest we host?
Do you prefer price slashes, bundles of items for a discounted rate, or a fair mix of both?
Bundles
Price Discounts
Are there certain products or product categories you want to see in bundles or specials?
What kind of bundles would you like to see, or are there specific bundles we’ve run that you would like to see more of?
We are always striving to be better – what is something you would improve upon in our store?
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What specific improvements would make the online pre-order process easier for you?
How would you rate our websites: Ease of use?
1
2
3
4
5
Visual/Aesthetic?
1
2
3
4
5
Layout/Navigation?
1
2
3
4
5
Are you a member of our loyalty or VIP (Infity Club) program?
Yes
No
How can we improve the Loyalty or VIP Infinity Club program and rewards to better serve you?
Do you know what the value of the Yearly Infity VIP Program is compared to just joining loylaty?
Yes
No
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How would you rate the ease of finding/access and parking at our facility?
Very Difficult
Difficult
Average
Good
Excellent
Would you like to see us offer Delivery?
Yes
No
How can we improve our product selection & brands to better fit your needs?
Is there a product we don’t carry that you would like us to start offering?
Any additional feedback for Perpetual?
Submit
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