NHP Repairs & Services Intake Form

Request Guitar Service | Nick’s Hand-Picked Guitars

Tell us a bit about your instrument and what you need. We personally review every request and usually reply within 1 business day. Local St. Louis service + nationwide ship-in available.
Contact Information

How can we reach you?
Full Name*

First NameLast Name
Email Address*
example@example.com
Phone Number*
Please enter a valid phone number.Format: (000) 000-0000.
Preferred Contact Method*
Appointment & Logistics

Let us know about your service needs and timing.
Service Type*
How are you getting the instrument to us?*
Preferred timing
Any deadlines? (e.g., "Gig on March 12")
Instrument Details

Tell us about your instrument.
Instrument Type*
Make
Model
Year (if known)
Serial Number (if available)
Right-handed or Left-handed
Do you have a case/gig bag?
Service Request

Describe what you need done.
What can we help you with today? (e.g., "buzz on low E", "full setup", "pickup swap")*
Is the instrument currently playable?*
How long has the issue been happening?
Upload photos/videos (Front, back, headstock, problem area, electronics cavity if relevant, and a quick video if it’s a noise issue)*

Cancelof
Setup Preferences

Complete this section if you selected Setup or Repair as your Service Type.
Preferred Tuning
String Gauge
If you’re not sure, what genre/feel do you like?
Action Preference
Playing Style
Buzz Notes (check all that apply)

Low stringsHigh stringsOnly open stringsSpecific fret areaNot sure
Any specific requests? (e.g., "keep vintage spec", "don’t remove original parts")
Electronics Issues

Complete this section if you selected Electronics as your Service Type or mentioned a noise issue.
Electronics issues? (check all that apply)

Scratchy potNo outputIntermittentHum/buzzPickup selectorJackPickup swapOther
If swapping parts, do you have the parts?
Describe the issue (electronics)
Fretwork / Structural Issues

Complete this section if you selected Fretwork or Structural as your Service Type.
Fretwork needed (check all that apply)

Level/crown/polishSpot levelingFret replacementSharp fret endsNot sure
Structural/wood repair (check all that apply)

CrackBridge liftingNeck resetHeadstock breakLoose braceOther
Any prior repairs/mods?
Estimate & Approvals

Let us know how you'd like to handle estimates and approvals.
Estimate Preference*
Approval limit (if selected above)
Do you want old parts returned?
Drop-off Notes

Tell us what you're bringing and anything special we should know.
What are you dropping off with it? (check all that apply)

CaseTrem armExtra stringsPedal/amp accessoryOther
Anything we should know about handling? (e.g., "finish is fragile", "loose jack")
Policies Acknowledgement

Please review and acknowledge our repair policies.
Service Policies & AuthorizationBy submitting this request, you acknowledge:Final pricing may adjust after hands-on inspection. We will always communicate before proceeding with additional work.Repair timelines depend on scope of work and parts availability.Some repairs (especially structural or vintage instruments) may reveal prior or hidden issues once opened.Instruments should be picked up within 30 days of completion notice unless otherwise arranged.Deposits may be required for specialty or high-cost repairs.*

I acknowledge the repair policies
Signature / Typed Name (optional)
Best time to reach you
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Request Guitar Service | Nick’s Hand-Picked Guitars

Contact Information

Appointment & Logistics

Instrument Details

Service Request

Setup Preferences

Electronics Issues

Fretwork / Structural Issues

Estimate & Approvals

Drop-off Notes

Policies Acknowledgement