Please remind the client that we have a no smoking policy and we would ask the client to refrain from smoking while the Home Help is present, if they wish to smoke while the Home Help is there to please step outside.
Signpost to local Fire Brigade on telephone - 0300 3030088
All electrical appliances have safe flexes and in a workable condition?
If any appliances are not in good working order - please advise the client that a replacement will need to be purchased and the Home Help will be unable to operate the current appliance.