Hustla Survey

I am a...* This field is required.

Service Provider

Customer

What type of work do you do?* This field is required.

How long have you been doing this work?* This field is required.

Less than 1 year

1-3 years

3-5 years

More than 5 years

How do you currently get most of your customers?* This field is required.

Word of mouth

Walk-ins

Instagram/social media

Friends and family

I don't have consistent customers

How consistent is your income right now?* This field is required.

Very consistent

Okay but some weeks are slow

Unpredictable

I struggle to get enough customers

What is your biggest challenge?* This field is required.

Not enough customers

Customers don't come back

Hard to show my work

Getting paid

No way to build reputation online

Competition

In your own words, what's the hardest part about getting consistent work?

Do you have a smartphone?* This field is required.

Yes Android

Yes iPhone

Basic phone only

Would you use an app where customers nearby could find you, see your work and book you?* This field is required.

Yes definitely

Maybe depends how it works

Probably not

If the app charges commission per booking for steady customers, what would you accept?* This field is required.

10%

15%

I wouldn't pay commission

Depends on how many customers

How important is it for customers to see photos of your work?* This field is required.

Very important

Somewhat important

Not important

Would you upload government ID to verify identity? Builds trust, kept private* This field is required.

Yes completely fine

Maybe if info is private

No not comfortable

Where are you based?* This field is required.

What's one thing this app MUST have for you to use it?

Which services have you needed in the last 3 months?* This field is required.

Barber/Hairstylist

Tailor/Fashion Designer

Carpenter/Furniture Maker

Mechanic/Auto Technician

Electrician

Plumber

Cleaner

Beautician/Makeup Artist

Photographer

None of the above

How do you usually find someone when you need a skilled worker?* This field is required.

Ask friends/family

Search Instagram

Search Google

I have a regular person

Walk around

WhatsApp groups

How long does it take to find someone you're comfortable using?* This field is required.

Less than 30 minutes

30 minutes to 2 hours

Half a day

More than a day

Always a struggle

Have you ever paid for service and been disappointed?* This field is required.

Yes more than once

Yes once

No never

Almost but got lucky

What makes you trust a new service provider?* This field is required.

Recommendation from someone I know

Photos of their work

Reviews and ratings

Verified ID/credentials

Fair pricing

How they communicate

Would you use an app where you see skilled workers on a map, check their work and reviews, then book and pay securely?* This field is required.

Yes immediately

Probably yes

Maybe need to see it first

Probably not

What would stop you from booking through an app?* This field is required.

Don't trust paying through apps

Prefer finding through people I know

Worry about quality

Nothing I'd be fine

Other

How important is it that providers are ID-verified?* This field is required.

Very important it's a dealbreaker

Somewhat important

Not important

Would you pay through app before job, knowing money is held safely until you confirm work is done?* This field is required.

Yes completely fine

Maybe if there's refund option

No rather pay cash after

How often do you need skilled services?* This field is required.

Every week

Every 2-4 weeks

Every few months

Only when something breaks

Where are you based?* This field is required.

What's the most frustrating thing about finding skilled workers right now?

What device do you mostly use?* This field is required.

iPhone

Android

Both