Remtron Customer Credit Request Form (SRO)
  • Remtron Customer Credit Request Form (SRO)

    Submit your sales return or credit request. Please provide all required details for prompt processing.
  • Customer Information

    Please enter your details below.
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  • Details of Credit Requested

    Please provide details of your credit request.
  • Items must meet the following criteria to be accepted:

    • Goods must be returned within 15 days after the invoice date.
    • Goods not in the original packaging and condition will not be accepted for return.
    • All freight is to be paid by the customer unless otherwise agreed.
    • All approved returns being returned to suppliers will incur the supplier restocking fee plus shipping.

    All approved returns will incur a minimum restocking fee of 20% of the purchase price or $75, whichever is greater.

    Exceptions to this are :

    • Non stocked items cannot be cancelled once purchased from the supplier
    • Some goods being returned to suppliers that are non Remtron stocked items may attract additional re-stocking free from Supplier. This will be communicated accordingly.
    • If modifications or changes to a purchase order are required, you must notify Remtron within 24 hours of placing the order via written confirmation to sales@remtron.com.au 
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