Below you will find important information regarding payments, refunds, and contract requirements. PLEASE READ prior to completing and submitting your form. If you have any questions, concerns, or need clarification please call me or text me at 940-594-8297.
Contract
In order for DPE/DCPE/Angie Stewart to start preparing the placenta, there must be a completed contract on file, the non-refundable deposit, and all remaining balances paid at time of delivery.
Once the form has been filled out and I have received the non-refundable deposit I will send a "Welcome Text" with all of the information you and your partner will need about the placenta kit and communication about the placenta. That text thread will be the way we communicate when you arrive at your birthing location, once you start to push, when you have delivered, and when you have shipped your placenta to me. I will aslo communicate to you on this thread and it will let you know when the placenta kit has been shipped, when the capsules and any other products have been shipped, and the directions for taking them and any other products you purchase.
If you have any problems with the facility please contact me immediately so I am able to help you navigate the issue. Most of the facilities have placed a one to two hour window on how long the placenta can stay inside the building. Please have a designated person that is able to take the placenta out to the car until someone can take it home and get it into the freezer. Make sure that you have it covered in ice.
If there are any questions or concerns that you have, please contact me by calling or texting 24/7. I am available to you for any of your needs.
Deposit
A $150 non-refundable deposit is due at the same time you submit your completed contract. The $150 goes toward your overall balance due and guarantees service at the time of delivery. This deposit covers the cost of your placenta kit and the cost of shipping it back to me. DPE/DCPE/Angie Stewart will accept late-in-pregnancy and same-day clients. Same day clients will be refquired to pay the total balance as soon as we receive your order form. You may submit this invoice to your private insurance company for possible reimbursement of encapsulation fees. We have no affiliation with any insurance companies and cannot submit the invoice on your behalf. We do not guarantee you will be reimbursed by your insurance company.
Payment Schedule
The remaining balance (after the deposit) must be paid, in full, after the placenta is delivered and secured. Processing WILL NOT START until full payment has been remitted. Please note, delay in final payment will also delay return time of the final product. Processing time of 48-72 hours begins upon remittance of final payment AND possession of the placenta to DPE/DCPE/Angie Stewart. Payment plans are available upon request. Processing of the placenta will not begin until full payment has been made unless otherwise arranged prior to delivery.
The following are the forms of payment I use:
Zelle: Mariangela Stewart 940-594-8297
Apple Pay: 940-594-8297
CashApp: $MariangelaStewart
I am also able to take most HSA payments through Square. We are able to try and see if this works.
Refunds
Refunds are for clients who have paid, in full, upfront and are determined (at the sole discretion of DPE/DCPE/Angie Stewart), on a case-by-case basis. Refunds are given in the total amount paid, minus the one-time, non-refundable $150 deposit. Absolutely no refund will be issued after DPE/DCPE/Angie Stewart takes possession of the placenta.
Delivery of final product
The final product will be shipped via an insured package with USPS to the client. The product will be ready to ship within 48-72 hours after I receive the placenta. Delivery from USPS should deliver within 3-5 business days. Once the package has been submitted to USPS, a tracking number will be provided to you. DPE/DCPE/Angie Stewart is NOT responsible for damaged or lost packages once possession of the package is given to the carrier. The package will be insured to the full amount of your product and reimbursed to you via the carrier NOT DPE/DCPE/Angie Stewart. In the event of a lost package or damaged product(s), the client will need to submit a claim with USPS in order to begin the process of reimbursement. The client is responsible for following all required prompts and protocols laid out via the carrier, within the specified time frame given.