VIP Kids Tennis Home Program – Registration & Policy Agreement
  • VIP Kids Tennis Home Program – Registration & Policy Agreement

    Register your child for the VIP Kids Tennis Home Program and acknowledge all policies required by ICM Tennis.
  • Parent / Guardian Information

    Please provide your contact details.
  • Format: (000) 000-0000.
  • Child Information

    Tell us about your child(ren) registering for the program.
  • Training Location & Environment

    Details about your child's at-home training space.
  • Monthly Billing & Payment Authorization

    Automatic monthly billing policy and authorization.
  • Automatic monthly billing is processed on the 20th of each month for the upcoming month. Payment will be charged to the payment method on file.
  • Minimum Commitment Agreement

    Three (3) consecutive month minimum commitment required.
  • Enrollment requires a minimum commitment of three (3) consecutive months. No early cancellations are permitted during this period.
  • Withdrawal & Cancellation Policy

    Withdrawal requires 30 days written notice.
  • To withdraw, written notice must be provided to info@icmtennis.com at least 30 days in advance. Withdrawals take effect at the end of a billing month. No mid-month refunds will be issued.
  • Missed Sessions Policy

    No make-up sessions for missed classes.
  • No make-up sessions are provided for missed classes due to illness, travel, scheduling conflicts, or personal reasons.
  • Coach Cancellations

    Coach-initiated cancellations and rescheduling.
  • If a coach cancels a session, a make-up session or credit may be provided at the discretion of ICM Tennis.
  • Government Restrictions & Force Majeure

    Pause and credit policy for government-mandated service interruptions.
  • If government mandates prevent in-home services, sessions will be paused and credited for future use. No refunds will be issued for such interruptions.
  • Supervision Requirement

    Adult supervision is mandatory during all sessions.
  • A parent or guardian (18+) must be present at all times during sessions. Coaches do not assume custodial responsibility for children.
  • Rules of Conduct & Privacy

    Expectations for behaviour and privacy compliance.
  • All participants must behave respectfully. Abusive, inappropriate, or disruptive conduct will not be tolerated. No recording or photography is permitted without written consent. The program complies with MFIPPA (Municipal Freedom of Information and Protection of Privacy Act).
  • Program Removal & Administrative Fee

    Conditions for participant removal and administrative fees.
  • ICM Tennis reserves the right to remove a participant for suitability, safety, or policy violations. A prorated refund, less a $75 administrative fee, may apply.
  • No Refund Policy

    No refunds or credits except as explicitly stated.
  • No refunds or credits will be issued for missed sessions, early withdrawal, scheduling conflicts, or personal circumstances unless explicitly stated in policy.
  • Digital Signature

    Please complete this section to confirm your agreement.
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