AUS ASTRO and CANYON GUIDE harness safety alert

ASTRO and CANYON GUIDE harness safety alert

Replacement of the Ventral D-ring
This Safety Alert is only applicable to the harnesses specified, for retailers or consumers based in Australia.

BEFORE STARTING THIS FORM, PLEASE DO THE FOLLOWING:

Have your harness serial number available. We cannot process this request without a Valid Serial Number [##@##########]. We can also NOT process duplicate serial numbers, so if a duplicate serial number is received, that harness will be deleted from our list.

Have you used this tool to check if your harness is affected?

Have you performed the test shown in this Alert Notice?

Please ensure you have completed the above and also checked the guidance on whether you can temporarily use your harness or if it needs to be quarantined.
Are you a Consumer or Retail Store

Consumer/End User Details
Consumer/End User Name*

First NameLast Name
Company Name (if we are sending kit to a business address)
Postal Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*

Confirmation Email
Phone Number*
Please enter a valid phone number.Format: (00) 0000-0000.

Retail Store Details
Store Name
Store Postal Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Employee Completing this form

First NameLast Name
Employee Email

Confirmation Email

Harness Details - Consumers

As each harness has a unique serial number, you will need to complete an entry for each eligible harness you have. If you have multiple of the same model, please select [+ Add Row] to list another harness. Serial Numbers should be lower than 23J 9999999 999, you must include your Serial Number for us to be able to process your request with Petzl. If you have a lot of harnesses see BULK ENTRY at the bottom of the page.
To find model and serial numbers see here
PLEASE ONLY ENTER ONE HARNESS/SERIAL NUMBER PER ROW. DO NOT PASTE BULK SERIAL NUMBERS INTO THE SERIAL NUMBER BOX AS THE FORM WILL BE REJECTED. PLEASE SELECT APPROPRIATE MODEL NAME AND MODEL #.

TO ADD ANOTHER ROW, CLICK THE [+ ADD ANOTHER HARNESS] BUTTON
ASTRO BOD FAST European
ASTRO BOD FAST International
ASTRO SIT FAST
CANYON GUIDE
If you have a large quantity of harnesses to input, please use the BULK UPLOAD facility below - subject to these rules:
- File format must be a CSV format only,
- You must have 3 columns only, with the headings:
  MODEL NAME, MODEL REF #, SERIAL NUMBER
- All 3 columns data must be completed,
- You can include any of the affected models in the one file.
Model Name and Numbers are available on the Alert Documentation or from the manual entry sections below.

You can export your data from EZYID, Scannable, PaperTrail etc in CSV format.
Bulk Harness File Upload

MUST be a .CSV file with column headers as specified above or the file will not upload
Cancelof
Where did you purchase your harness(s)
Store Name

Harness Details - Retailers

As each harness has a unique serial number, you will need to complete an entry for each eligible harness you have. If you have multiple of the same model, please select [+ Add Row] to list another harness. Serial Numbers should be lower than 23J 9999999 999, you must include your Serial Number for us to be able to process your request with Petzl.
PLEASE ONLY ENTER ONE HARNESS/SERIAL NUMBER PER ROW. DO NOT PASTE BULK SERIAL NUMBERS INTO THE SERIAL NUMBER BOX AS THE FORM WILL BE REJECTED.

TO ADD ANOTHER ROW, CLICK THE [+ ADD ANOTHER HARNESS] BUTTON
ASTRO BOD FAST European Harness
ASTRO BOD FAST International Harness
ASTRO SIT FAST Harness
CANYON GUIDE Harness

If you have provided complete data for Harnesses, including serial numbers that are in the specified range on the Alert Notice, we will be in touch shortly via email after you submit this form.

Incomplete forms cannot be processed as we are required to provide the information to Petzl.

Please press SUBMIT to lodge this form
Should be Empty:

ASTRO and CANYON GUIDE harness safety alert

Consumer/End User Details

Retail Store Details

Harness Details - Consumers

Harness Details - Retailers