Business Infrastructure Diagnostic
  • Business Infrastructure Diagnostic

    This diagnostic evaluates the strength of your business foundation, systems, revenue structure, and leadership capacity. In just a few minutes, you’ll discover which stage your business is operating in — Evaluate, Design, Grow, or Elevate — and where to focus next to build scalable, sustainable growth.
  • SECTION 1 — EVALUATE

    Clarity. Legitimacy. Financial Separation.
  • 1. My business is legally registered and in good standing with the state.
  • 2. I operate with a separate business bank account.
  • 3. I consistently track income and expenses using a bookkeeping system.
  • 4. I have clearly defined who I serve and the specific problem I solve.
  • 5. My core offer(s) are clearly described and documented (not custom-built from scratch each time).
  • SECTION 2 — DESIGN

    Systems, workflows, time protection
  • 6. I use a structured intake process before taking on clients or customers.
  • 7. I use written contracts or agreements consistently for paid work.
  • 8. I have documented workflows for delivering my core service or product.
  • 9. I have at least basic standard operating procedures (SOPs) for recurring tasks.
  • 10. My pricing and service delivery process are standardized rather than negotiated case by case.
  • SECTION 3 — GROW

    Revenue Predictability. Sales Process. Metrics.
  • 11. I track monthly revenue and review performance trends.
  • 12. I know where most of my client or customers come from.
  • 13. I have a repeatable sales process that I follow consistently.
  • 14. I track basic performance metrics such as conversion rate or cost to acquire a client.
  • 15. I offer at least one product or service that is scalable or repeatable beyond one-to-one delivery.
  • SECTION 4 — ELEVATE

    Leadership. Automation. Strategic Oversight.
  • 16. Key tasks in my business are documented so someone else could execute them.
  • 17. I use automation tools (CRM, scheduling, invoicing, email systems) to streamline operations.
  • 18. I track key performance indicators (KPIs) beyond just revenue.
  • 19. I set aside dedicated time for strategic planning (quarterly or monthly).
  • 20. My role in the business is focused on leadership and growth rather than constant troubleshooting.
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