Claims Ninja Onboarding Form
  • Onboarding Form

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    • Billing Information

    • The Claims Ninja
      442 E Iris Dr.
      Berry Hill, TN 37204
      (615) 479-2438

      ACH/Credit Card Authorization Form

      Please choose either ACH or Credit Card as your preferred method of payment for all invoices for services rendered and fill out the necessary information below for your payment method on file.

      If you would like to use a credit card, there is a 3% convenience fee. If you use ACH as your payment method, it is a free payment processing option with no fees.

    • Payment Authorization

      I authorize The Claims Ninja, LLC to charge the ACH or credit card indicated in this authorization form. This payment authorization is for the services rendered according to the agreed upon terms of The Claims Ninja Service and Pricing Proposal and The Claims Ninja Consulting Agreement.

      I certify that I am an authorized signer of the provided ACH or credit card and will not dispute the payment with my banking institution, so long as the transaction corresponds to the terms in our agreed upon Service and Pricing Proposal and Consulting Agreement with The Claims Ninja previously mentioned.

      I understand that my bank statement will state “The Claims Ninja” for transactions when they post to my account.
       

    • Consulting Agreement

    • This Consulting Agreement (the “Agreement”) sets forth the terms and conditions governing the contractual relationship between The Claims Ninja LLC, a limited liability company with its principal place of business located at 442 E Iris Drive, Berry Hill, Tennessee 37204 (hereinafter referred to as the “Consultant”), and the undersigned party who filled out this form and contract (hereinafter referred to as the “Client”). Consultant and Client may be referred to individually as a “Party” or collectively as the “Parties”, who hereby agree to be legally bound by the terms of this Agreement.

      WHEREAS the Consultant is engaged in the business of providing professional consulting services in the field of property claim estimating and negotiation.
      WHEREAS the Client desires to engage the Consultant to provide such consulting services related to property claim estimating and negotiation, in accordance with the terms and conditions set forth in this Agreement.
      NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Consultant and the Client (each a “Party” and collectively, the “Parties”) hereby agree as follows:


      Layman’s Description of our Services and Processes:

      Once a new claim is uploaded to our secure Client Portal, The Claims Ninja initiates its Immediate Action Plan to ensure timely, organized, and accurate file handling.

      1. Estimate Writing Process

      Upon receipt of all required claim-related documentation submitted in accordance with the established client workflow, the assigned estimator will initiate contact with the client within 24 hours during standard business days. This initial outreach is intended to establish communication and gather any outstanding or urgent information. The estimator will then conduct a thorough review of the file to confirm that all necessary documentation has been provided. This step ensures the claim is properly prepared for efficient and accurate processing. Once documentation has been verified and sufficient information has been gathered, the requested estimate will be completed within 24 hours (one business day) of receiving all required documentation from the client.

      2. Insurance Negotiation Process

      Following the client’s approval of the finalized estimate, the estimator will submit the estimate directly to the assigned insurance adjuster or carrier representative to begin the negotiation process. Any revisions or updates resulting from negotiations will be documented and uploaded to the Client Portal for the client’s review and approval. For a typical claim, the negotiation process—from initial contact with the carrier to final settlement—is generally completed within 3–5 weeks.

      Please note: Negotiation timelines may vary depending on the complexity of the claim. To support more complex or atypical cases, we offer advanced support services, including in-house public adjuster and appraisal services, as outlined below.

      3. Supplements

      During the course of construction, changes in scope, hidden conditions, or additional required work may be discovered that were not visible or identifiable during the original estimate. When these situations occur, a supplement is submitted to the insurance carrier to address the newly identified scope or pricing adjustments. Requested supplements are supported by documentation such as photos, field reports, contractor notes, andsupporting estimating data. These supplements are submitted as soon as the additional scope is identified in order to maintain transparency and ensure the claim accurately reflects the true cost of completing the project in accordance with policy guidelines.

      4. Advanced Support for Complex or Prolonged Claims

      Within the property claims process, certain files may become delayed or more difficult to resolve due to the involvement of third parties such as appraisers, legal representatives, or retained counsel. These situations often fall outside the scope of standard estimating and negotiation services and require a more strategic, resource-driven approach. The Claims Ninja recognizes that prolonged or “stuck” claims can negatively impact timelines, client satisfaction, and the ability to move forward with projects. To address these challenges, we offer an advanced support pathway designed specifically to help navigate and resolve complex claim scenarios.

      Public Adjuster Services

      At The Claims Ninja, we go beyond estimating and standard negotiation by offering licensed Public Adjuster (PA) services through our in-house team. As a licensed Public Adjuster firm, we are fully authorized to represent clients and policyholders throughout the insurance claims process. This level of representation is especially valuable in complex or disputed claims where expert advocacy and regulatory compliance are essential to achieving a fair and timely resolution. When a claim enters the Public Adjuster or appraisal process, a Letter of Representation (LOR) must be signed by the homeowner or policyholder. Once executed, the claim is formally transitioned to representation under the LOR.

      Appraisal Support

      Appraisal services may be utilized when a claim reaches an impasse or when there is a dispute between the insurance carrier and the insured regarding the value of the loss. The appraisal process is a formal dispute resolution mechanism designed to help both parties reach a fair and impartial determination of the claim value. The Claims Ninja helps coordinate and support the appraisal process by assisting with documentation preparation, scope clarification, and communication throughout the process. While independent appraisers are appointed by each party, we help ensure the claim file, supporting evidence, and project documentation are organized and properly presented to support an accurate evaluation of the loss. This coordination helps streamlinethe process and improves the likelihood of reaching a fair resolution under the policy provisions.

      Legal Counsel

      In cases where legal escalation becomes necessary, we can coordinate with experienced legal counsel specializing in insurance claim disputes. Whether the issue involves bad faith denial, unreasonable delay, or claim undervaluation, this level of representation ensures our clients’ rights are fully protected and their claims are properly supported.

       

      AGREEMENT


      1. Term and Termination

      This Agreement shall become effective as of the date of full execution by both Parties (the “Effective Date”) and shall continue in full force and effect until terminated in accordance with the provisions set forth herein.

      Either Party may terminate this Agreement at any time, with or without cause, by providing the other Party with no less than five (5) days’ prior written notice, provided that all outstanding invoices and other amounts due to the Consultant have been paid in full by the Client as of the date of termination.

      In addition to the foregoing, this Agreement may be terminated by either Party immediately upon written notice to the other Party in the event of the insolvency, bankruptcy, or dissolution of the other Party.


      File-Specific Termination

      Each individual file submitted under this Agreement shall be governed by its own termination timeline. Termination of any individual file shall not be deemed to constitute termination of this Agreement as a whole.

      Each file may be terminated by either Party independently of the main Agreement, upon no less than two (2) business days’ prior written notice.

      If a file is terminated, withdrawn, or deemed no longer necessary for further work beyond the two (2) business day notice period, the Client shall be responsible for payment of either:
      (1) a minimum fee in accordance with the then-current Claims Ninja fee schedule, or
      (2) the applicable fee for the work completed on the file, whichever is greater.

      Obligations Upon Termination

      Upon termination of this Agreement or any individual file for any reason, the Client shall promptly pay all fees and expenses incurred through the effective date of such termination. The Consultant shall deliver to the Client any completed or partially completed work product prepared up to the date of termination, subject to receipt of payment in full.

      Survival

      The provisions of this Agreement that by their nature are intended to survive termination shall remain in full force and effect, including but not limited to those relating to confidentiality, limitation of liability, indemnification, and payment obligations.

       
      2. Scope of Consulting Services

      The Consultant agrees to provide professional consulting services to the Client in connection with matters related to property claim estimating and negotiation. These services shall include, but are not limited to:

      Reviewing and analyzing property damage and associated documentation.
      Preparing detailed property claim estimates using industry-standard software.
      Assisting in the development of claim documentation and supporting materials.
      Executing, advising, and supporting the Client in communications and negotiations with insurers, contractors, or related parties.
      Deliverables

      May include written estimates, reports, claim documentation packets, negotiation summaries, and related correspondence, as reasonably requested by the Client and agreed upon by the Consultant.

      Timelines

      Timelines for the completion of deliverables will be mutually agreed upon in writing by the Parties on a case-by-case basis, subject to the availability of required information and the complexity of the claim. The Consultant shall use commercially reasonable efforts to meet agreed-upon deadlines but shall not be liable for delays caused by factors beyond its control, including but not limited to delayed access to documentation, third-party responses, or force majeure events.

      Authorization to Use Client Company Information

      Client authorizes Consultant to use Client’s company information as necessary to perform services and generate deliverables, including but not limited to Client’s business name, DBA, address, phone number, email, website, branding identifiers, license numbers (if provided), and standard business identifiers, for the purpose of preparing estimates, documentation packets, submissions, negotiation correspondence, and related claim materials for Client’s files under this Agreement.

      Client Warranty (Rights to Use / Limited Purpose)

      Client Warranty: Client represents and warrants it has the legal right to use the company identifiers it provides and to authorize Consultant’s limited use of such identifiers solely for Client’s files under this Agreement.


      3. Confidentiality

      3.1 Confidential Information

      For the purposes of this Agreement, “Confidential Information” shall mean any non-public, proprietary, or confidential information disclosed by either Party to the other, whether in written, oral, electronic, or any other form, including but not limited to trade secrets, business plans, financial data, client lists, claim details, methods, strategies, or any other information designated as confidential or that reasonably should be understood to be confidential under the circumstances.

      3.2 Obligation of Confidentiality

      Each Party agrees to maintain the confidentiality of the other Party’s Confidential Information and shall not disclose or use such information for any purpose other than as necessary to perform its obligations under this Agreement, except as required by law or with the express prior written consent of the disclosing Party.

      3.3 Return or Destruction

      Upon termination of this Agreement or upon request, each Party shall promptly return or destroy all Confidential Information of the other Party, including all copies thereof, in whatever form or medium, except to the extent required to comply with legal or regulatory obligations.

      3.4 Survival

      The obligations under this Section shall survive the termination of this Agreement for a period of two (2) years.

       
      4. Limitation of Liability

      To the maximum extent permitted by applicable law, the Consultant shall not be liable to the Client for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, whether in an action in contract, tort (including negligence), or otherwise, arising out of or in any way connected with the services provided under this Agreement.

      The Consultant’s total cumulative liability in connection with this Agreement, whether in contract or tort or otherwise, shall not exceed the total amount of fees actually paid by the Client to the Consultant under this Agreement in the three (3) months immediately preceding the event giving rise to the liability.


      5. ACH / Electronic Debit and Credit Authorization (Account Extraction Language)

      By signing this Agreement, the undersigned (“Account Holder”) authorizes The Claims Ninja LLC (“Company”) to electronically debit the deposit account and/or credit or debit card on file identified by the Account Holder at the financial institution named below (“Depository”) for payment of any amounts due and owing to Company.

      The Account Holder further authorizes Company to electronically credit the same account to correct any erroneous debit transactions.

      The Account Holder authorizes Company to initiate ACH debit entries or debit/credit card withdrawals for the amount(s) owed as invoiced, billed, or otherwise agreed upon between the Company and the Account Holder. Such debit(s) may occur as one-time or recurring payments, consistent with the terms of the Account Holder’s agreement or service arrangement with the Company.

      This authorization will remain in full force and effect until the Account Holder provides written notice of revocation to Company.

      In the event of an erroneous debit or credit, Company may initiate corrective entries to the same account to adjust the error in accordance with NACHA rules.

      Payment Method on File / Past-Due: Client agrees that the payment method on file (ACH or debit/credit card) may be used to satisfy any undisputed past-due amounts under this Agreement.


      6. Estimate Work Product, Review Access, and No-Use-Without-Payment (Anti-Theft)

      Work Product Ownership and Restrictions

      Client acknowledges that all estimates, scopes, line-item content, pricing strategies, narratives, negotiation drafts, supplement drafts, documentation packets, and any related deliverables produced by Consultant (collectively, “Work Product”) are proprietary professional work product produced as part of paid services.

      Review Access Does Not Equal License to Use

      Client may be granted access to review Work Product in the Client Portal for approval and workflow purposes; however, Client is not authorized to use, submit, replicate, distribute, share, forward, or implement any Work Product (in whole or in part) unless and until the corresponding invoice is paid in full.

      Audit of Withdrawn / Terminated Files

      Client acknowledges that because Work Product may be visible during review and approval, Consultant may audit withdrawn, terminated, or closed files to determine whether:
      (i) the estimator and policyholder received and executed the necessary agreements; and/or
      (ii) Client used any Work Product without payment.

      Severe Consequences for Unauthorized Use / Theft

      If Client is caught using, submitting, distributing, or benefiting from Consultant’s Work Product without payment, Client agrees that Consultant may, without limitation:
      (a) immediately revoke access to the Client Portal and Work Product;
      (b) immediately invoice Client for all unpaid services, all work completed, and any applicable minimum fees;
      (c) pursue all available legal remedies, including injunctive relief; and
      (d) seek damages and enforcement to the maximum extent permitted by law.

      Liquidated Damages for Unauthorized Use (Hard Enforcement)

      Client acknowledges that unauthorized use of Work Product causes immediate and difficult-to-measure harm, including loss of fees, pricing strategy exposure, and reputational/operational damage. Therefore, in addition to all other remedies, Client agrees to pay liquidated damages of Five Thousand Dollars (US $5,000.00) per unauthorized use event (each file/use constituting a separate event), plus all unpaid fees. The Parties agree this amount is a reasonable estimate of damages and not a penalty. Liquidated damages are cumulative and do not limit Consultant’s right to seek additional equitable or statutory remedies where permitted by law.


      7. SERVICE & PRICING PROPOSAL (Binding)

      At The Claims Ninja, we understand that speed, accuracy, and consistency are critical when it comes to insurance claims and property estimating.

      That’s why we’ve built a service designed to support your business with reliable turnaround times, expert-level detail, and scalable solutions — all delivered with unmatched efficiency.

      Whether you're a contractor, public adjuster, or restoration company, our goal is simple: to help you close claims faster, increase profitability, and free up your time.

      This proposal outlines our core service offerings, expedited estimate options, and transparent pricing — all crafted to meet the real-world demands of the property claims industry.

      Let us show you how The Claims Ninja can be the back-end partner your business has been waiting for.

       
      Estimate Flow Schedule

      Once a new claim is uploaded into the client’s secure Client Portal, The Claims Ninja initiates its Immediate Action Plan to ensure timely and accurate file handling.

      1. Estimate Writing Process

      Upon receipt of all required claim-related documents according to the established client flow chart, the assigned estimator will initiate contact within 24 hours (during standard business days). This outreach establishes communication and gathers any outstanding or urgent information.

      The estimator will then review the file to confirm that all necessary documentation has been provided, ensuring the claim is positioned for timely and accurate processing.

      Once documentation is verified, the requested estimate will be completed within 24 hours (one business day) of receiving all necessary information.

      2. Insurance Negotiation Process

      Following the client’s approval of the finalized estimate, the estimator submits it to the assigned insurance adjuster or carrier representative to initiate the negotiation process. Any revisions or updates will be documented and uploaded to the Client Portal for client review.

      For a typical claim, the negotiation process is completed within 3–5 weeks.

      Please note: Negotiations can vary depending on claim complexity. For complex or atypical cases, we offer advanced support through in-house appraisal services outlined later in this proposal.

       
      Pricing Rates for Estimate Writing and Negotiation

      Estimate Writing Rates Estimate Writing Rates are tiered based on estimate value to ensure fairness and scalability across job sizes:

      • $100 minimum for estimate value less than $12,500
      • 1.25% rate for estimate value $12,500–$100,000
      • 0.75% rate for estimate value $100,001–$200,000
      • 0.50% rate for estimate value $200,000+

      Estimate Invoices are issued upon completion and are subject to client approval through the Client Portal. Once approved, the invoice is due immediately and payable in full using the payment method on file.


      Negotiation for Final Settlement Rates

      Insurance Negotiation rates are determined based on the increase in settlement achieved, ensuring that pricing is directly aligned with measurable outcomes.

      • $150 minimum

      • 15% of the documented settlement increase above the carrier’s original estimate when a carrier estimate is available.

      • 4% of the final Replacement Cost Value (RCV) settlement when no carrier estimate has been provided by the carrier.

      Negotiation Invoices are issued upon successful negotiation and final settlement approval by the client. Once approved, the invoice is due immediately and payable in full using the payment method on file.


      Rate for Negotiation for Requested Supplement

      Supplement Rates are determined based on the additional funds recovered through supplemental claim submissions.

      • 15% of the documented increase approved by the insurance carrier resulting from the submitted supplemental scope.

      Supplement Invoices are issued upon successful negotiation and final approval by the client. Once approved, the invoice is due immediately and payable in full using the payment method on file.


      Appraisals

      Appraisal services may be utilized when a claim reaches an impasse or when there is a dispute regarding the value of loss between the carrier and the insured.

      When executed by TCN requires Client approval before proceeding. Prices typically range from $500-1,500 + with no markup.

      Public Adjusting

      When executed by TCN does not change negotiation rates unless required in which case will be requested by TCN for Client approval before proceeding.


      Report Costing

      When reports are required to execute our services (like Eagleview) we bill for report pass-through costs with no markup.

      Appraisal Fees are added to the completed Negotiation Invoice and issued upon successful negotiation and final settlement approval by the client. Once approved, the invoice is due immediately and payable in full using the payment method on file.

       

      EagleView Reports

      EagleView reports may be utilized when precise roof measurements and aerial analysis are required to support the estimating process. These reports provide accurate roof geometry, pitch data, and measurement verification to ensure estimates are properly documented and aligned with industry standards.

      • EagleView Report (if required for roofing): $60 per project.

      EagleView Report Fees are added to the completed Estimate Invoice and issued upon completion and are subject to client approval. Once approved, the invoice is due immediately and payable in full using the payment method on file.


      Service Agreement and Payment Terms

      When both services are utilized, the client will receive two separate invoices:

      1. Estimate Invoice

      Issued upon completion of the estimate and subject to client approval via the Client Portal. Once approved, the invoice is due immediately and payable via the designated ACH or credit card on file.

      2. Negotiation, Supplement, Invoice

      Issued upon successful negotiation and final settlement approval by the client. This invoice is also payable in full using the same payment method on file.

      These billing procedures ensure timely processing and continued efficiency in handling each claim.

      Please note: For all invoices, if the client chooses to use a credit card as their payment method, there is a 3% convenience fee. ACH payments are free with no fees.

      Advanced Support for Complex or Prolonged Claims

      Certain files can become significantly delayed or more difficult to resolve due to the involvement of third parties such as appraisers, legal representatives, or retained counsel. These cases often fall outside the scope of standard estimating and negotiation services.

      The Claims Ninja recognizes that “stuck” claims can impact timelines and satisfaction. That’s why we offer an advanced support pathway to help navigate and resolve complex cases.

      Strategic Escalation Support Includes:

      Public Adjuster and Appraisal Services

      At The Claims Ninja, we go beyond estimating by offering direct, licensed Public Adjuster (PA) and Appraisal services through our in-house team. This level of representation is especially valuable for complex or disputed claims where expert handling and compliance are critical.

      Legal Counsel Access

      In cases requiring legal escalation, we coordinate with experienced legal counsel specializing in insurance claim disputes — ensuring full representation for our clients.

      Any separate irrefutable and mutually agreed charters indicating payment agreements amend this section as stated.

      These billing procedures ensure timely processing and continued efficiency in handling each claim.

      Please note: For all invoices for services rendered, if the client chooses to use a credit card as their payment method, there is a 3% convenience fee. If the client uses ACH for their payment method on file, it is a free payment processing option with no fees.

       

      8. Payment Obligations, Collections, and Enforcement

      8.1 Payment Obligation

      Client agrees that all invoices issued under this Agreement constitute valid contractual payment obligations upon issuance consistent with the payment timing described herein.

      Failure to dispute an invoice in writing within five (5) business days of issuance shall constitute acceptance of the invoice as accurate and payable. Client payment obligations are independent of and not contingent upon insurance carrier payment, claim approval, or funds received by Client.

      8.2 Late Payments

      Any unpaid balance remaining more than seven (7) calendar days past due may, at Consultant’s discretion:

      accrue interest at 1.5% per month (or maximum permitted by law, whichever is lower),
      result in suspension of services,
      result in suspension of Client Portal access,
      trigger acceleration of all outstanding balances.

      8.3 Acceleration of Balances

      Upon material breach, nonpayment, unauthorized Work Product use, or termination for cause, Consultant may declare all unpaid amounts immediately due and payable.

      8.4 Collections Costs

      Client agrees to reimburse Consultant for all reasonable costs incurred in collection efforts, including but not limited to:

      attorneys’ fees,
      court costs,
      arbitration fees,
      collection agency fees,
      investigation expenses.

      8.5 Lien Rights and Security Interests

      Client acknowledges that Consultant may assert any lien rights or security interests permitted under applicable state law for unpaid amounts owed under this Agreement.

      Client authorizes Consultant to file any notices, financing statements, or similar documents reasonably necessary to perfect or enforce such rights where legally permitted.

      Nothing in this Section shall be interpreted to create a direct claim against any insurance carrier or to interfere with insurance claim payments.

       

      9. Independent Contractor Relationship

      Consultant is an independent contractor and not an employee, partner, joint venturer, fiduciary, or agent of Client.

      Nothing contained in this Agreement shall be interpreted to create:

      employment,
      partnership,
      agency authority,
      or joint venture.
      Consultant has no authority to bind Client contractually in other ventures unless expressly authorized in writing.

       
      10. Client Responsibilities

      Client agrees to:

      Provide accurate and complete documentation.
      Upload materials promptly to the Client Portal.
      Maintain lawful authority over all claims submitted.
      Ensure communications with property owners and insured parties are authorized.
      Review estimates and deliverables in a timely manner.
      Consultant shall not be responsible for delays caused by incomplete submissions, inaccurate data, or third-party failures.

       
      11. No Guarantee of Insurance Outcome

      Client acknowledges:

      Consultant provides estimating, documentation, consulting, and negotiation support.
      Consultant does not guarantee claim approval, settlement amount, carrier response, or payment timeline.
      Insurance carriers retain sole authority regarding coverage determinations and claim payments.

       
      12. Third-Party Reliance Disclaimer

      Consultant relies upon information supplied by Client and third parties, including but not limited to:

      insured parties,
      contractors,
      mitigation vendors,
      engineers,
      inspectors,
      insurance representatives.
      Consultant shall not be liable for inaccuracies originating from third-party information.

       
      13. Force Majeure

      Neither Party shall be liable for failure or delay caused by events beyond reasonable control, including but not limited to:

      natural disasters,
      acts of God,
      cyber incidents,
      internet outages,
      labor disruptions,
      governmental actions,
      carrier system outages,
      software platform failures.
      Performance timelines shall be reasonably extended during such events.

       
      14. Intellectual Property Protection

      All methodologies, workflows, pricing structures, templates, automation systems, documentation formats, estimating strategies, and operational processes utilized by Consultant remain exclusive intellectual property of The Claims Ninja LLC.

      Nothing in this Agreement transfers ownership of Consultant intellectual property to Client.

       
      15. Non-Circumvention

      Client agrees that during the term of this Agreement and for twelve (12) months thereafter, Client shall not intentionally circumvent Consultant by directly engaging Consultant personnel, estimators, subcontracted estimators, or proprietary vendor relationships introduced through Consultant for competing estimating services without written consent.

       
      16. Data Storage and Electronic Systems

      Client acknowledges Consultant utilizes digital systems including but not limited to:

      Client Portal platforms,
      cloud storage providers,
      estimating software,
      document automation systems.
      Client consents to electronic storage and transmission of claim information reasonably required to perform services.

      Consultant shall implement commercially reasonable safeguards but does not guarantee absolute cybersecurity.

       
      17. Electronic Signatures and Digital Acceptance

      Electronic signatures, portal approvals, checkbox elections, email confirmations, and digital acknowledgments shall constitute legally binding signatures equivalent to handwritten signatures under applicable electronic transaction laws.


      18. Governing Law and Venue

      This Agreement shall be governed by and construed under the laws of the State of Tennessee, without regard to conflict-of-law principles.

      Any legal action arising from this Agreement shall be brought exclusively in courts located within Davidson County, Tennessee, unless otherwise required by applicable law.

       
      19. Dispute Resolution

      Prior to litigation, the Parties agree to attempt good-faith resolution through written notice and a fourteen (14) day negotiation period.

      If unresolved, Consultant may elect to pursue:

      litigation,
      arbitration,
      or injunctive relief,
      at Consultant’s discretion where permitted by law.

      Nothing herein restricts Consultant from seeking immediate injunctive relief relating to intellectual property or Work Product misuse.

       
      20. Severability

      If any provision of this Agreement is determined invalid or unenforceable, the remaining provisions shall remain in full force and effect.

       

      21. Entire Agreement

      This Agreement constitutes the entire understanding between the Parties and supersedes all prior discussions, proposals, or agreements relating to the subject matter herein.

      Consultant reserves the right to modify pricing schedules, operational procedures, service terms, portal policies, workflow requirements, and other non-material business terms upon providing Client with no less than fifteen (15) days’ prior written notice via email to the designated contract email address on file. Continued submission of files, use of the Client Portal, approval of estimates, or continued use of Consultant services after such notice period shall constitute acceptance of the updated terms.

       
      22. Order of Precedence

      If any conflict exists between sections:

      Service & Pricing Proposal (Binding).
      Work Product Protection provisions govern intellectual property.
      Service & Pricing Proposal governs operational services.

       

      23. Waiver

      Failure by either Party to enforce any provision shall not constitute a waiver of future enforcement rights. 


      24. Assignment

      Client may not assign or transfer this Agreement without written consent from Consultant.

      Consultant may assign this Agreement to affiliated entities or successors.

       
      25. Notices

      All formal notices under this Agreement shall be delivered via:

      email to designated contract email, or
      certified mail to the addresses listed in the signature section.
      Notice shall be deemed received upon confirmed delivery.

       
      26. Survival of Key Provisions

      The following survive termination:

      payment obligations,
      confidentiality,
      limitation of liability,
      Work Product protections,
      liquidated damages,
      governing law,
      dispute provisions.

       

      FINAL ACKNOWLEDGMENT

      Client acknowledges that:

      pricing structure has been reviewed,
      supplement elections were voluntarily selected,
      ACH and debit/credit card authorization is knowingly granted,
      Work Product protections are understood,
      liquidated damages provisions are agreed reasonable,
      pass-through vendor pricing is accepted,
      appraisal cost timing is understood,
      payment obligations are binding.

       

      FINAL SIGNATURE CONFIRMATION

      By signing this Form / Contract, the Parties acknowledge they have read, understood, and agreed to ALL TERMS contained in:

      Service & Pricing Proposal
      Consulting Agreement
      All Terms and Conditions
      collectively forming the complete Client Contract.

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