2026 C2 Taylor’s Open Day Survey
Thank you for joining Taylor’s Open Day. We would appreciate 10 minutes of your time to help us improve your experience.
Name
*
First Name
Last Name
Email
*
example@example.com
Which of the following categories best describes your status? (ONE answer only)
*
Secondary School Student
Pre-U/ College
Taylorian: Undergraduate/Postgraduate
Non-Taylorian: Undergraduate/Postgraduate
Working Adult
Parent/Guardian/Spouse
Other
What level are you exploring? (ONE answer only)
*
Foundation / Pre-U
Diploma
Degree
Postgraduate (Master’s / PhD)
Online Postgraduate Programmes
Just browsing
Which programme(s) are you most interested in? (Select up to 3)
*
Business
Engineering
Hospitality / Culinary
Design / Communication
Medicine/ Pharmacy / Health Sciences
Law
Computing / Tech
Education
Other
Please rank the following factors based on their importance in your decision to choose a programme or university. (1 = Most Important, 7 = Least Important)
How did you hear about Taylor’s Open Day? (MULTIPLE answers)
*
Counsellor (via email / phone call / WhatsApp)
Taylor’s Facebook
Taylor’s Instagram
Taylor’s X
Taylor’s TikTok
Taylor’s YouTube
Taylor’s LinkedIn
Taylor’s website
Family (incl. parents, siblings, relatives) / Friends / Words of mouth
Email
SMS
Lecturer(s)
Search engine (e.g. Google)
Other
Before attending today, how likely were you to consider studying at Taylor’s? (1 = Not at all likely; 10 = Definitely)
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Not at all likely
1
2
3
4
5
6
7
8
9
Definitely
10
1 is Not at all likely, 10 is Definitely
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Open Day Registration & Website Experience
How satisfied are you with the Open Day registration experience? (1=Not Satisfied At All; 10=Strongly Satisfied)
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Not Satisfied At All
1
2
3
4
5
6
7
8
9
Strongly Satisfied
10
1 is Not Satisfied At All, 10 is Strongly Satisfied
Which of the following features did you find useful? (Select all that apply)
*
Event Agenda
QR code for check-in
Website content relevance
Counselling registration process
Mobile-friendly website
Other
Which types of information on the Open Day website influenced your decision to attend? (Please select your top 3)
*
Student Stories/ Student testimonies
Campus Life
Programme Infomation
Event Agenda / Event Highlight
Accommodation
Unibuddy
FAQ
Other
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Counselling Experience
Did you attend the counselling session? (ONE answer only)
*
Yes
No
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Counselling Experience
How would you rate your experience of consultation with Taylor’s counsellor / lecturer?
(1 = Strongly Disagree / Not Satisfied At All; 10 = Strongly Agree/ Strongly Satisfied)
My waiting time was reasonable.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
I could engage in other activities while waiting
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
I received sufficient information
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
My questions were answered satisfactorily
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
The counsellor / lecturer was courteous and professional
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
Overall, how satisfied are you with the consultation session with Taylor’s counsellor / lecturer?
*
Not Satisfied At All
1
2
3
4
5
6
7
8
9
Strongly Satisfied
10
1 is Not Satisfied At All, 10 is Strongly Satisfied
If you rated your satisfaction with Taylor’s Consultation at score of 5 and below, please share how can we enhance your experience.
*
0/30
Have you attended consultation/ counselling in OTHER INSTITUTE in recent 3 months? (ONE answer only)
*
Yes
No
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Counselling with Counsellor from OTHER INSTITUTE
Which other institution’s consultation/ counselling have you engaged in (if any)?
*
Sunway University / College
HELP University
UCSI University
Asia Pacific University (APU)
Monash University
Other
Overall, how satisfied are you with OTHER INSTITUTION's Consultation Session? (1=Strongly Dissatisfied; 10=Strongly Satisfied)
*
Not Satisfied At All
1
2
3
4
5
6
7
8
9
Strongly Satisfied
10
1 is Not Satisfied At All, 10 is Strongly Satisfied
If you rated your consultation experience at other institutions higher than Taylor’s, could you please share how Taylor’s can enhance the experience for you?
0/30
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On-Ground Experience
Which of the following events did you participate/engage in during Taylor’s Open Day? (MULTIPLE answers)
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Counselling Session
Campus Tour
Alumni Marketplace
School Booth & Interactive Showcase
Scholarship Talk
University Placement Services
Taylor's Hostel Management
French Macaron Masterclass: TCI x Loaf & Latte
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On-Ground Experience
How would you rate your experience of "Counselling Session"?
(1 = Strongly Disagree; 10 = Strongly Agree)
One-on-one guidance with counsellors, lecturers, and academic experts.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "Campus Tour"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Guided walk-through of Taylor’s award-winning campus, led by STAR Ambassadors.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "Alumni Marketplace"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Discover and support entrepreneurial brands by Taylor’s alumni.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "School Booth & Interactive Showcase"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Explore academic programs through interactive displays and insights.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "Scholarship Talk"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Hear inspiring stories and get insider tips on scholarships.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "University Placement Services"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Get expert advice on global transfer, pathways, and placements.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How would you rate your experience of "Taylor's Hostel Management"?
(1 = Strongly Disagree; 10 = Strongly Agree)
Learn everything about our on-campus accommodation options.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
Which of these events are you interested to know/experience more? (MULTIPLE answers)
*
Counselling Session
Campus Tour
Alumni Marketplace
School Booth & Interactive Showcase
Scholarship Talk
University Placement Services
Taylor's Hostel Management
Other
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Overall Taylor's Open Day Experience
How would you rate the overall experience of Taylor's Open Day?
(1=Strongly Disagree/ Not Interested at All/ Not Satisfied At All/ Not Likely; 10=Strongly Agree/ Extremely Interested/ Strongly Satisfied/ Very Likely)
The Open Day gave me a good preview of student life at Taylor’s.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
After attending, how interested are you in learning more about Taylor’s?
*
Not Interested At All
1
2
3
4
5
6
7
8
9
Extremely Interested
10
1 is Not Interested At All, 10 is Extremely Interested
Overall, how satisfied are you with Taylor's Open Day events?
*
Not Satisfied At All
1
2
3
4
5
6
7
8
9
Strongly Satisfied
10
1 is Not Satisfied At All, 10 is Strongly Satisfied
I am now more likely to pursue a programme at Taylor’s
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
How likely are you to apply to Taylor’s within the next 6 months?
*
Not at all Likely
1
2
3
4
5
6
7
8
9
Definitely
10
1 is Not at all Likely, 10 is Definitely
Based on your experience at Open Day, how would you rate your perception of Taylor’s University?
*
Extremely Negative
1
2
3
4
5
6
7
8
9
Outstanding
10
1 is Extremely Negative, 10 is Outstanding
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AI Chatbot Experience
Did you experience the AI Chatbot? (ONE answer only)
*
Yes
No
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AI Chatbot Experience
How would you rate your overall experience with the AI Chatbot?
*
Not Satisfied At All
1
2
3
4
Strongly Satisfied
5
1 is Not Satisfied At All, 5 is Strongly Satisfied
What could we improve in the AI Chatbot experience?
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Campus Tour
Did you join the Taylor’s Campus Tour? (ONE answer only)
*
Yes
No
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Campus Tour
How would you rate your experience of the Taylor's Campus Tour?
(1=Strongly Disagree; 10=Strongly Agree)
I was able to see all the main facilities I needed during the tour.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
The tour clearly explained the purpose of each facility.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
I have a good overall understanding of the campus and what it offers.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
I know where the important places on campus are located.
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Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
I know how to find the building for my potential major / faculty.
*
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
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Taylor'sphere
Have the Taylor's University Student Star Ambassadors explained Taylor’sphere to you?
*
Yes
No
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Taylor'sphere
Do you understand what ‘Taylor’sphere’ is?
*
I understand clearly what it is
I somewhat understand what it is
Come to think of it, I am not too clear what it is
Honestly, I have no idea at all
Which of these describe Taylor’sphere? (Select all that apply)
Taylor'sphere is an ecosystem that helps nurture different intelligences & skills
Taylor'sphere is a platform for me to explore different opportunities and collaborate with other communities beyond my field of study
Taylor'sphere is Taylor's unique way of helping students accomplish their life goals by providing them with the necessary resources
Taylor'sphere is a programme that I can enrol in to gain soft skills
Taylor’sphere is one of Taylor’s societies that helps me expand my sphere of influence by enhancing leadership skills
Taylor’sphere is an internship programme where I can access industrial work placements
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Student Ambassador
How satisfied were you with the Student Ambassador experience? (1=Not Satisfied At All; 10=Strongly Satisfied)
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Not Satisfied At All
1
2
3
4
5
6
7
8
9
Strongly Satisfied
10
1 is Not Satisfied At All, 10 is Strongly Satisfied
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Student Ambassador
How can we improve this Student Ambassador experience?
*
0/30
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Your Profile
Are you a Malaysian citizen?
*
Yes
No
What is your ethnicity?
*
Malay
Chinese
Indian
Other
Which state do you currently reside in?
*
Johor
Kedah
Kelantan
Kuala Lumpur
Labuan
Malacca
Negeri Sembilan
Pahang
Penang
Perak
Perlis
Putrajaya
Sabah
Sarawak
Selangor
Terengganu
Which country are you from?
*
Bangladesh
Brunei
China
India
Indonesia
Japan
Kenya
Maldives
Mauritius
Myanmar
Pakistan
Qatar
Saudi Arabia
Seychelles
United Arab Emirates
Other
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Communication
Which channel(s) do you prefer to receive Taylor’s event communication? (Maximum 3)
*
Counsellor (via email / phone call / WhatsApp)
Taylor’s Facebook
Taylor’s Instagram
Taylor’s X
Taylor’s TikTok
Taylor’s YouTube
Taylor’s LinkedIn
Taylor’s website
Family (incl. parents, siblings, relatives) / Friends / Words of mouth
Online Article
Email
SMS
Lecturer(s)
Search Engine (e.g. Google)
Education Portal (eg:Edu Advisor, Unienrol)
Newspaper / Magazine
Billboard
Television
Radio
Other
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