Summary of Key Clinic Policies:
- Payment is due before your visit. You may inquire about payment plans. Insurance deductibles must be met before coverage begins.
- No-shows and late cancellations will incur fees and may result in dismissal from the practice.
- Medication refills and questions require scheduled visits. This helps maintain patient safety and documentation integrity.
- Controlled substances are not guaranteed and may require drug testing and monthly follow-up if approved.
- The clinic operates strictly as a primary care clinic and does not provide urgent or emergency care services.
Grievance and Complaints Process:
We value your feedback. If you have concerns or complaints about the care you receive, you may contact our clinic administrator in person or by calling 559-369-7787. All grievances will be addressed within 10 business days.
Consent to Communication:
By signing below, I consent to receiving communications regarding my care via phone, voicemail, SMS, or email. I understand that The Modern Medicine Group does not use online messaging portals like MyChart and requires appointments for direct clinical interactions.
Consent to Care:
I understand and agree to abide by all clinic policies as outlined. I consent to be treated by The Modern Medicine Group and understand that clinic policies may be updated from time to time.
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