Clone of Website User Survey

Tell us about your experience

ILAO wants to learn how we can improve our website. Your feedback will help us do that!
Your response can be anonymous if you like, but you may also opt-in to a drawing for one of four $250 gift cards.

If you have not had the chance yet to use our resources, please use IllinoisLegalAid.org before filling out this survey.
Please rate your visit today.*
Family, such as divorce, custody, or guardianshipSafety, such as restraining or no-contact ordersApartment or home, like landlord, tenant or homeowner issuesWork, jobs, employersState IDs, drivers licenses, traffic or criminal recordsMoney, such as debt, loans, taxes, small claimsCitizenship or immigrationSchool or education issues like residency or enrollmentPublic benefits like SNAP, SSI, and Social Security, or access to medical careGeneral issues about the legal system like going to court or lawyersOther
No, this is my first timeYes, I have used the website 2-5 times in the last yearYes, I have used the website more than 5 times in the last year
Google or other online search toolLibraryCourt or other government entityChatGPT or other AI programPersonal network such as friends, family, or colleaguesSocial Media (ie. TikTok, Instagram, Facebook)Broadcast media (ie. radio, podcast, or television)Lawyer or legal aid organizationOther
What is your zip code?*
We want to know where most of our users are from
How easy was IllinoisLegalAid.org to use?*

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1 is Very Hard to Use, 5 is Very Easy to Use
How likely are you to recommend IllinoisLegalAid.org to friends or family?*

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5

1 is Would not recommend, 5 is Highly recommend
YesNo
Information about my legal issueLegal forms or documentsA lawyerOther
How useful was the information on IllinoisLegalAid.org?*

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1 is Useless, 5 is Very useful
SNAP/TANFPoor rental housing conditionsRental housing security deposit(s)EvictionDomestic violenceDivorceNone of the above
Older adult (aged 65 or older)LGBTQIA+Lived experience with jail or prisonLived experience with immigrationLiving with a disabilityHomeless or at risk of being homelessSurvivor of abuse or crimeLawyer or legal professionalAdvocate for people in need of legal helpVeteran or active duty military, or someone who has had military servicePrefer to not say
YesNo
Your Name
Your Email
example@example.com
Your Phone number
Digits only, like '1233210000'
You can enter our drawing for one of four, $250 Amazon gift cards. This information will only be used to notify you of the winners. Winners will be chosen at random in May 2025 and September 2025.
YesNo
How would you prefer to be contacted?
Any other feedback you'd like to offer?

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Tell us about your experience