Term & Conditions:
1. Members will be given priority over guests for class allocation seven days before the first lesson of the term.
2. Registration is subject to payment in full prior to their first lesson.
3. Registration is not confirmed until confirmation is issued.
4. Incomplete information may lead to unsuccessful applications.
5. All paid sessions must take place by the expiry date, failing which the client will not be entitled either to any further sessions under this agreement or to any refund.
6. Spa & Resort is not responsible for the loss or damage of any personal items.
7. Any expenses, disbursements and legal costs incurred by Spa & Resort in the enforcement of any rights contained in this contract shall be paid by the participant, including any solicitor’s fee and/or debt collection agency fees.
8. The Club reserves the right to cancel a class if there is an insufficient number of enrollments.
9. Participants are advised to check the updated policies with Spa & Resort.
10. Children under the age of 12 years need to be accompanied by their parents/helper/guardian within the club premises.
11. Parents/helper/guardian should come to pick up their children(s) 15 minutes before the class finished time. Members are responsible for accompanying & looking after their own children within the club premises.
12. Applicants must abide by the Club Rules and Membership handbook.
13. Once confirmed, applicants must commit to and pay for the full term. *A paid trial lesson can be arranged before committing to the full term.
14. Once enrolled, if you would like to cancel your child's class permanently due to relocation/serious injury, proof for such must be provided (e.g., doctor's note or other). Please contact Spa & Resort Reception or send an email to chase@tennisasia.com.hk
15. Inclement Weather Policy: Spa & Resort shall cancel lessons if Black Rainstorm or Typhoon Signal No.8 or higher is hoisted. Coaches may also cancel lessons if it is considered that the weather conditions are not suitable for the lessons. Members/Guests are required to contact Reception on 2812 3945, one hour prior to the lesson to inquire if the lesson is cancelled.
16. If an ongoing lesson is cancelled within the first half of the lesson, no charge will be applied. Full charge will be applied if the lesson is cancelled in the 2nd half of the lesson.
*Payment must be made in full for the whole term prior to taking the first session. This means that the coaches are not permitted to accept any juniors into a session until payment for the full term has been settled. If a junior does show up for a session without payment having been received, they will be unable to take the session until payment is received - however that session will still be charged to their term total. So please ensure payment is made well in advance of the first session. Please note there are approximately 9-11 weeks in the upcoming 13 April - 28 June 2026 term, depending on the day(s) selected.
17. NO REFUND/CREDIT/MAKEUP will be made for any sessions missed unless:
a) RAIN – in the event of rain, some classes may go indoors. Please check one hour prior to the session if this applies to your children(s). If the class is cancelled, a refund will be offered at the end of the term.
b) SICK – in the event of sickness or injury, at least 4hrs notice must be given and a doctor’s note provided to the coach within 48hrs of the class. In such cases, a MAKE-UP class will be offered during the term or within the first 8 weeks of the next term – however, in the event the junior cannot attend any of the offered times, no refund or credit can be offered.
18. If a junior misses a session for any other reason, no refund, credit or make up class can be offered.
19. Please note that some children’s sessions will take place indoors in the event of rain. Please check with the coach to see if this applies to your child.
20. I accept that my child is taking part in this activity at his/her own risk and acknowledge that the Club/Coaches will not be held responsible for any accident and/or injuries arising from my child’s participation, however caused.
21. The Club to use images taken during the event which may include the participant for the Club’s display and promotional purposes, including on all printed materials, online and digital media.
Inclement Weather Policy
Spa & Resort shall cancel lessons if Black Rainstorm or Typhoon Signal No.8 or higher is hoisted. Coaches may also cancel lessons if it is considered that the weather conditions are not suitable for the lessons. Participants are advised to contact Spa & Resort Reception at 2812 3945 / 2812 3946 an hour before the class to check the status of the lesson.