Where is your business leaking time and customers?
A 3-minute check. Tell me where things slip through, and I'll come back within 48 hours with a clear next step or a fixed quote. Your answers are confidential and only used to prepare your response.
Full Name
*
First Name
Last Name
Email
*
example@example.com
Mobile/Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Company Name
*
Website
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Industry
Please Select
Professional services
Trades and home services
Health and allied health
Membership or association
Events
Retail or e-commerce
How many people work in the business?
Just me
2-4
5-19
20-50
50+
Which tools do you use now?
HubSpot
GoHighLevel
Salesforce
Xero or MYOB
Google Workspace
Microsoft 365
Monday.com or Trello
Eventbrite
Spreadsheets only
None
Other
Back
Next
Where are you losing time or customers?
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Enquiries go unanswered or replies are slow
Quotes take too long to send
No follow-up after quotes or meetings
Booking calls takes too much back-and-forth
Past customers never hear from us again
We don't get enough reviews
We type the same details into several places
Onboarding new clients is messy
Only I know how things are done
Event registrations and follow-up are a mess
Not sure
If you could fix only one of these first, which would it be?
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Enquiries go unanswered or replies are slow
Quotes take too long to send
No follow-up after quotes or meetings
Booking calls takes too much back-and-forth
Past customers never hear from us again
We don't get enough reviews
We type the same details into several places
Onboarding new clients is messy
Only I know how things are done
Event registrations and follow-up are a mess
Not sure
Roughly how many new enquiries do you get a month?
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Under 10
10-30
30-100
100+
Not sure
How quickly do you usually reply to a new enquiry?
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Within an hour
Same day
1-2 days
Longer
Not sure
Roughly how many hours a week go on admin you'd rather not do?
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Under 5
5-10
10-20
20+
What's prompting you to look at this now?
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Lost a sale or client recently
Growing and things are breaking
A key person left
Just tidying up
Other
When would you like this fixed?
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This month
Next 1-3 months
Just exploring
Budget for a first fix
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Under $1,500
$1,500-$3,000
$3,000-$6,000
$6,000+
Not sure yet
Are you the person who makes this decision?
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Yes
No
Shared
Anything else I should know?
I'm happy to be contacted about my answers.
*
I'm happy to be contacted about my answers.
Which stage best describes your business?
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Early stage
Growth
Established
Scaling
Which area needs the most attention right now?
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UX/UI and product experience
Brand identity and positioning
Marketing and growth
Digital platform or website build
Not sure yet
Your main priority for the next 90 days?
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Revenue growth
Customer acquisition
Efficiency
Product improvement
Expansion
How clear is your growth strategy right now?
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Very clear
Somewhat clear
Unclear
Do you currently have a digital product or platform?
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Yes
No
In progress
How confident are you that your product or customer experience supports growth?
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High
Medium
Low
Where do you think you’re losing customers or momentum?
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Website experience
Product usability
Conversion process
Messaging or positioning
Retention or onboarding
Not sure
How are product or growth decisions currently made?
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Founder-led
Team-led
Data-driven
Reactive or ad hoc
What slows decisions down the most?
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Lack of clarity
Too many options
Limited resources
Technical uncertainty
Internal alignment
What would be most valuable right now?
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Clear priorities
UX or product insight
Growth direction
External perspective
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