Fees and Payments:
Fees are due on May 1st. Fees can be paid via e-transfer to info@extrasteps.ca, cheque made out to Extra Steps Preschool or cash. Preschool families have the option to pay through a Lillio invoice. Multi-camp discount is only applicable when first signing up. Any additional camp weeks added after registering will not receive the discount.
Family’s Request for Withdrawal from Camp:
If you wish to withdraw or make changes from the program early, you must give a thirty (30) day’s notice in writing by the 1st day of the program start date prior to leaving for a 50% refund of your program fee. Failure to do so will mean that your program fee is forfeited.
Facility’s Request for Withdrawal:
Extra Steps Learning Centres Inc. can terminate its services to a family under the following circumstances:
- If fees for services are not paid in full and on time and suitable arrangements cannot be agreed upon;
- If the centre is unable to satisfactorily resolve a problem with a family;
- If a family member harasses, threatens or commits a violent or unlawful act toward a staff member, child or other family involved in the program;
- If a family picks up their child late without having made previous suitable arrangements;
- If, in the assessment of the staff, a child is unable to be safely managed in a group of children within the given adult-to-child ratio. In this case, termination of services will be a measure of last resort.