JL Cooling & Heating – Home Comfort Assessment
This questionnaire is designed for homeowners experiencing persistent comfort problems that have not been successfully resolved. Our assessments focus on diagnosing underlying causes such as airflow, duct design, humidity control, and system performance.
Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Email
*
example@example.com
Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please verify that you are human
*
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Property & Construction Information
Home Information Description (optional but recommended)
The following questions help us better understand your home and the comfort issues you may be experiencing.
What is the approximate size of your home?
*
Please Select
Under 1,200 sq ft
1,200-1,800 sq ft
2,500-3,500 sq ft
Not Sure
How many stories is your home?
*
Please Select
1 Story
2 Story
Approximately how old is the home?
*
Please Select
Less than 5 years
5-10 years
10-20 years
20-30 years
Over 30 years
Not sure
What type of attic does your home have?
*
Please Select
Traditional Vented Attic
Spray Foam insulated attic (sealed attic)
Partially foamed attic
Not sure
This question is important because spray foam changes heat load and humidity behavior.
Do your windows have solar screens or tint?
*
Please Select
Yes
No
Only Some windows
This helps you estimate solar heat gain.
Do you know what type of wall insulation your home has?
*
Please Select
Fiberglass insulation
Spray foam insulation
Cellulose insulation
Combination of foam and fiberglass insulation
Not sure
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What comfort problems are you experiencing in your home?
*
Some rooms are hotter than others
Some rooms are colder than others
Weak airflow from vents
System runs constantly
High humidity or sticky air
High electric bills
Excess dust in the home
Musty or stale odors
Rooms take too long to cool
Uneven temperatures throughout the home
The system turns on and off frequently (short cycling)
Other
Which areas of the home experience the most discomfort?
*
Living room
Master bedroom
Secondary bedrooms
Upstairs rooms
Downstairs rooms
Entire home
How would you describe the airflow coming from your vents?
*
Strong airflow from all vents
Weak airflow from some vents
Very weak airflow throughout the home
Airflow seems normal
Not sure
How often does your AC system run during hot weather?
*
Runs almost constantly
Runs frequently but cycles off
Runs normally
Not sure
Have other contractors attempted to solve this issue?
*
Yes
No
(If Yes) What repairs or changes were made?
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Was a load calculation performed when your system was installed?
*
Yes
No
Not sure
Have you recently added or upgraded insulation in your home?
*
Yes – attic insulation was added or upgraded
Yes – spray foam insulation was installed
Yes – wall insulation was added
No
Not sure
Approximately when were the windows replaced?
Within the last year
1–3 years ago
3–5 years ago
More than 5 years ago
Not sure
How many AC systems serve your home?
*
One system
Two systems
Three systems or more
Not sure
HVAC System Information
These questions help us understand the air conditioning system currently installed in your home.
What type of cooling system does your home have?
*
Central air conditioning system
Heat pump system
Mini split system
Not sure
How old is your current AC system?
*
Please Select
Less than 5 years
5-10 years
10-15 years
Over 15 years
Not sure
Has your AC system been replaced since the home was built?
*
Yes
No
Not sure
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Request a Home Comfort Assessment
If you would like us to review your home comfort concerns and discuss possible solutions, please let us know how you would like to be contacted.
Would you like to schedule a Home Comfort Assessment?
*
Yes, I would like to schedule an assessment
I would like more information first
How would you prefer we contact you?
*
Phone call
Text message
Email
What is the best time for us to contact you?
*
Morning
Afternoon
Evening
Anytime
Date
*
-
Month
-
Day
Year
Date
Is there anything else you would like us to know about your comfort issue?
Example: certain rooms are hotter, system runs constantly, humidity concerns, etc.
Submit Assessment Request
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