About This Section
The Utility Cost Optimization (UCO) program has two parts:
1. Lookback Audit
A review up to 3 years of your utility billing history for errors, overcharges, and credits you were never issued. If errors or overcharges are found, you are entitled to a refund of overcharges.
2. Rate Optimization
Your current rates are reviewed against the competitive energy market to identify better pricing going forward.