Text Message (SMS) Communication
Please read carefully before checking the box below.
The convenience of communicating via text message makes it a widely requested and preferred method of communication between our patients and clinicians. If you consent, your therapist and Spark Home Health staff may text you to coordinate care, including scheduling, appointment reminders/rescheduling, and important updates. Message frequency varies based on your care. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, or get help by replying HELP. Texts will be sent only to the mobile number you provided in this form.
However, using text messages may put your Protected Health Information (PHI) at risk.
The HIPAA Privacy Rule protects most "individually identifiable health information" held or transmitted by a covered entity or its business associate, in any form or medium, whether electronic, on paper, or oral. Protected health information includes demographic information, and information relating to:
- The individual's past, present, or future physical or mental health or condition,
- The provision of health care to the individual, or
- The past, present, or future payment for the provision of health care to the individual.
The HIPAA Security Rule requires healthcare providers to implement controls to ensure the protection of PHI. The risks in PHI disclosure through text messages include:
- If the sender or receiver loses their device, the messages could be accessed by an unauthorized individual.
- If messages are sent through un-encrypted text messages, the messages could be accessed by an unauthorized individual.
Although entire patient records are not shared via text message, there is a possibility of including information that constitutes PHI throughout the history of text messaging to coordinate care for the patient.
By selecting "I consent" below, I acknowledge that some PHI may be communicated in a non-encrypted medium and therefore may be at risk of being accessed by an unauthorized individual. Consent is not a condition of receiving care.