We’re looking for motivated, detail-oriented, and organized individuals to join our Operations Team (Freight / Internet Fulfillment) at our Bozeman store. In this fast-paced and energetic role, you will help keep our store and online fulfillment operations running smoothly by supporting both incoming freight and outgoing online orders.
As part of the Operations team, you will play a key role in receiving shipments, organizing merchandise, maintaining accurate inventory locations, and fulfilling online customer orders. Your work directly impacts the efficiency of our store operations and the quality of our customers’ shopping experience—from our sales floor to their doorstep.
At Bozeman Bob Ward’s, we are committed to delivering excellent service both in-store and online. You will help ensure merchandise flows efficiently from freight trucks to the sales floor, and from online orders to customer deliveries.
You’ll also get hands-on experience with top brands such as Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex, while enjoying employee-only discounts and exclusive vendor deals.
Key Responsibilities
- Loading and unloading freight trucks safely and efficiently.
- Processing incoming shipments and verifying quantities for accuracy.
- Organizing merchandise in the backroom and maintaining accurate storage locations.
- Using technology and inventory systems to locate products on the sales floor and in back stock areas.
- Picking products from the sales floor or backroom to fulfill online customer orders.
- Packing and labeling products securely for shipment.
- Preparing, arranging, and tracking outgoing shipments to ensure timely delivery.
- Replenishing sales floor inventory by locating and transporting products from the backroom.
- Maintaining accurate records of freight movement, inventory levels, and order fulfillment.
- Monitoring inventory levels and assisting with stock replenishment.
- Addressing order-related issues such as returns, exchanges, or order discrepancies.
- Keeping freight and fulfillment areas clean, organized, and safe.
- Following company safety procedures and loss prevention guidelines.
- Supporting teamwork across departments to help the store run efficiently.
- Maintaining productivity and accuracy in a fast-paced work environment.
- Participating in continuous improvement efforts to enhance efficiency and organization.
Qualifications
- Self-motivated, dependable, and able to work independently.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and prioritize responsibilities effectively.
Strong work ethic with punctual attendance.
- Ability to work with a sense of urgency, energy, and a positive attitude.
- Ability to follow verbal and written instructions.
- Ability to work well with others and contribute to a team environment.
- Basic computer skills and comfort using technology to locate products and process orders.
- Ability to lift, carry, and move products weighing 25+ lbs.
- Ability to remain on your feet for most or all of the shift.
- Ability to work in a physically active and fast-paced environment.
- Must be able to work major sale events and most weekends.
- Previous retail, warehouse, freight, or fulfillment experience is helpful but not required.
Helpful
- Previous warehouse, freight, inventory, or fulfillment experience.
- Experience with order management systems (OMS) or shipping software.
- Familiarity with barcode scanners, handheld devices, or warehouse technology.
- Experience using inventory systems or e-commerce platforms.
- Forklift certification helpful.
- Basic math and data entry skills for inventory tracking.
- Experience working in a fast-paced retail or warehouse environment.
- Strong problem-solving and organizational abilities.
- Customer service experience.
Perks
- Employee-only discounts and exclusive vendor deals.
- Opportunity to work with industry-leading outdoor and sporting brands.
- Fun and energetic team environment.
- Hands-on experience with brands like Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex.
- Opportunity to contribute to efficient store operations and outstanding online customer service.
Job on location
Full-Time And Part-Time
Health Benefits Apply to Full-Time