FREIGHT DISPATCH AGREEMENT
Please review the agreement carefully and complete all required fields before signing.
This agreement must be completed and signed before dispatch services begin.
Preamble / Parties
THIS FREIGHT DISPATCH AGREEMENT is entered into by and between Infinity Online LLC d/b/a Infinity Dispatch Services ("Dispatcher") and the undersigned Carrier.
Dispatcher is a dispatch service provider only and is not a freight broker, freight forwarder, motor carrier, insurer, factoring company, or guarantor of payment or freight.
1. Carrier Authority and Compliance
Carrier represents that it operates under its own active motor carrier authority and is responsible for maintaining all required FMCSA, DOT, MC, insurance, driver, equipment, safety, and compliance requirements.
Dispatcher will assist Carrier with organizing documents, submitting broker packets, and communicating operational information, but Carrier remains in full control of its own authority, drivers, equipment, and compliance obligations.
2. No Forced Dispatch / Carrier Approval
Carrier always has the final decision to accept or reject any load.
No load will be considered approved unless Carrier, owner, dispatcher-authorized contact, or driver confirms acceptance and the broker’s written rate confirmation is received.
Dispatcher will not intentionally book freight against Carrier’s instructions, equipment limits, preferred lanes, rate expectations, or safety concerns.
3. Load Information and Rate Confirmation
Dispatcher will make reasonable efforts to communicate important load details to Carrier, including pickup and delivery locations, appointment times, commodity information when available, weight, rate, special instructions, and broker requirements.
The written broker rate confirmation controls the final load terms. Carrier should carefully review each rate confirmation before moving the load.
Detention, layover, TONU, lumper, extra stop, driver assist, tracking, appointment, and other accessorial should be written on the rate confirmation or confirmed in writing by the broker or shipper whenever possible.
4. Broker, Factoring, and Payment Support
Before booking loads, Carrier agrees to provide required carrier packet documents, which may include MC/DOT information, Certificate of Insurance, W-9, factoring details if applicable, Notice of Assignment requirements, billing email, and other broker-required documents.
Dispatcher will handle the broker setup, packet submission, document organization, and communication. Carrier understands that final broker approval, payment timing, factoring approval, and payment disputes are controlled by the broker, shipper, factor, or payer involved.
Dispatcher will use good-faith efforts and make sure Carrier avoid unreliable or unsuitable load opportunities when such information is reasonably available.
5. Dispatch Service Fee
The dispatch service fee will be agreed in writing before services begin or will be discussed after a short call with assigned dispatcher.
Unless otherwise agreed in writing, the dispatch fee applies only to gross load revenue booked or managed by Dispatcher, including collected accessorial.
Dispatcher’s fee becomes due after Carrier or Carrier’s factoring company receives payment for the applicable load, unless both parties agree to a different weekly settlement arrangement in writing.
Dispatcher will provide an invoice or written settlement request showing the load reference, gross amount, agreed percentage or fee, and amount due.
Carrier may raise a good-faith dispute regarding any invoice within a reasonable time. Both parties agree to communicate professionally and work toward a fair resolution.
Unpaid and undisputed dispatch fees may result in a temporary pause of dispatch services after notice is given to Carrier.
6. Paperwork and Proof of Delivery
Carrier agrees to provide signed BOL/POD, lumper receipts, detention or layover proof, scale tickets if required, and other load documents as soon as reasonably possible after delivery or upon request.
Dispatcher will assist Carrier with organizing and submitting documents, but Carrier understands that missing, late, unclear, or incomplete paperwork may delay broker or factoring payment.
7. Cancellations, Delays, and Service Issues
Carrier agrees to communicate as early as possible if there is a delay, equipment issue, driver issue, missed appointment, tracking issue, cancellation request, or any other service concern.
Dispatcher will assist with communication to the broker or shipper when possible, but Carrier remains responsible for driver actions, equipment condition, on-time service, cargo handling, and operational decisions.
Both parties agree to work in good faith to reduce losses, protect the relationship with brokers, and keep communication clear during any service issue.
8. Accessorial Reporting
Carrier should notify Dispatcher as soon as detention, layover, TONU, lumper, wait time, extra stop, driver assist, scale, or any other accessorial situation occurs.
Dispatcher will handle with requesting accessorial approval or supporting documents when possible. Carrier understands that accessorial collection may depend on broker approval, written proof, timing, and the terms of the rate confirmation.
9. Dispatcher Good-Faith Services
Dispatcher will provide dispatch services in good faith and use reasonable dispatch-industry care when searching for loads, communicating with brokers or shippers, assisting with paperwork, and supporting Carrier’s dispatch operations.
Dispatcher does not guarantee payment from brokers, shippers, or factoring companies.
Carrier understands that freight market conditions, location, equipment type, MC age, safety history, insurance, broker preferences, seasonality, and other outside factors may affect available opportunities, However with direct business relations with brokers and shippers, Infinity Dispatch Services promises backhauls and recovery from dead states.
10. Confidentiality and Document Use
Carrier authorizes Dispatcher to use Carrier’s documents and information only for dispatch-related purposes, including broker packets, load booking, billing, paperwork submission, compliance support, and administrative communication.
Dispatcher agrees to handle Carrier’s documents professionally and not misuse Carrier’s confidential business information.
Carrier information may include MC/DOT details, insurance certificates, W-9, factoring information, rate confirmations, BOL/POD documents, driver availability, equipment details, and broker packet documents.
11. Carrier Freedom and Non-Circumvention
Carrier is not required to work exclusively with Dispatcher unless a separate written agreement says otherwise.
Carrier may continue using its own existing broker, shipper, and customer relationships.
For brokers, shippers, or customers first introduced to Carrier by Dispatcher or actively handled by Dispatcher during the service period, Carrier agrees not to intentionally bypass Dispatcher for the purpose of avoiding agreed dispatch fees on loads sourced or managed by Dispatcher.
This non-circumvention obligation applies only to relationships directly introduced or actively managed by Dispatcher and does not apply to Carrier’s pre-existing business relationships.
12. Independent Contractor Relationship
The parties are independent contractors.
Nothing in this Agreement creates an employment relationship, partnership, joint venture, brokerage relationship, fiduciary relationship, ownership interest, or membership interest between Carrier and Dispatcher.
Carrier remains the motor carrier operating under its own authority, and Dispatcher provides dispatch support services only.
13. Responsibility and Limited Liability
Each party is responsible for its own actions, obligations, and business operations.
Dispatcher is not responsible for cargo loss, physical damage, driver conduct, equipment breakdowns, accidents, citations, fines, chargebacks, broker insolvency, factoring decisions, or payment disputes caused by third parties or Carrier operations.
Carrier agrees that claims related to Carrier’s drivers, equipment, cargo, operations, paperwork, authority, insurance, or regulatory compliance remain Carrier’s responsibility.
Dispatcher’s responsibility is limited to providing flawless dispatch support services in good faith and with reasonable care.
14. Service Period and Termination
This Agreement remains active until either party ends services by giving seven (7) days written notice.
Either party may also stop working together sooner by mutual agreement.
Termination does not remove obligations that already exist, including unpaid dispatch fees for completed or managed loads, required paperwork for delivered loads, confidentiality duties, and non-circumvention duties for applicable broker or shipper relationships.
15. Governing Law, Severability, and Entire Agreement
This Agreement is governed by the laws of the State of Florida.
If any part of this Agreement is found unenforceable, the remaining provisions will remain valid and enforceable.
This Agreement contains the full understanding between the parties regarding dispatch services and may be changed only in writing.