Quarter 1 Organizational Survey
Your feedback is essential in helping Align grow and better support your success. Please take a few minutes to share your thoughts. This survey is anonymous.
Overall Experience
Overall, how satisfied are you with the support you receive from Align across all departments?
*
Not satisfied at all
1
2
3
4
5
6
7
8
9
Extremely satisfied)
10
1 is Not satisfied at all, 10 is Extremely satisfied)
How likely are you to recommend Align to another agent based on your overall experience?
*
Not satisfied at all
1
2
3
4
5
6
7
8
9
Extremely satisfied)
10
1 is Not satisfied at all, 10 is Extremely satisfied)
What most influences your score above?
*
Happiness Department
How satisfied are you with the responsiveness and accessibility of the Happiness team?
*
Needs major improvement
1
2
3
4
5
6
7
8
9
Excellent
10
1 is Needs major improvement, 10 is Excellent
How well does the Happiness department help remove obstacles or solve problems for you?
*
Not informed at all
1
2
3
4
5
6
7
8
9
Very informed and clear
10
1 is Not informed at all, 10 is Very informed and clear
What could the Happiness Department do to make your experience even better?
*
Transaction Coordination
When using the TC department, how satisfied are you with their communication and clarity throughout the transaction process?
*
Not helpful
1
2
3
4
5
6
7
8
9
Extremely helpful
10
1 is Not helpful, 10 is Extremely helpful
How confident do you feel that your transactions are handled accurately and proactively by the Transaction Coordination team?
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Not confident
1
2
3
4
5
6
7
8
9
Very confident
10
1 is Not confident, 10 is Very confident
What could the Transaction Coordination Department do to make your transaction experience even better?
*
Marketing
How satisfied are you with the quality and effectiveness of marketing support (listing marketing, branding, social, etc.)?
*
Not satisfied at all
1
2
3
4
5
6
7
8
9
Exceeding my expectations
10
1 is Not satisfied at all, 10 is Exceeding my expectations
How timely and responsive is the Marketing Team when you need support?
*
Not satisfied
1
2
3
4
5
6
7
8
9
Very satisfied
10
1 is Not satisfied, 10 is Very satisfied
What could the Marketing Department do to be even more valuable to your business?
*
Marketing
Do you feel the combined support of the Happiness, Transaction Coordination, and Marketing Departments positively impact your production?
*
Not satisfied at all
1
2
3
4
5
6
7
8
9
Exceeding my expectations
10
1 is Not satisfied at all, 10 is Exceeding my expectations
What would best help you increase your production or growth?
*
Not satisfied
1
2
3
4
5
6
7
8
9
Very satisfied
10
1 is Not satisfied, 10 is Very satisfied
What is one thing Align should prioritize this year to better your experience, across all departments?
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