Contact Form

Which type of product are you emailing about? *

What is your question about?

Please double check that your Qalo app is updated to the most recent version!

If you're on the most updated version and still are experiencing issues, please give us more details below so we can look into it further.

What Type of App / Ring Issue?

What isn't tracking accurately?

What is your question about?

Once placed, orders cannot be edited.
Tracking can take 24-48 hours to update once your order has been shipped.
If tracking shows as delivered but you haven't received your order, please wait 48 hours prior to reaching out as most orders are eventually delivered within a few days.

For sizing exchanges and returns, please visit our returns portal!

You will need your original order number & shipping zip code.

If you are still having issues with an exchage or a return, please continue filling out the below form and we'll get back to you as soon as possible!

Your Name*

First NameLast Name

E-mail*

Order Number

If not purchased through Qalo.com, please list the retail location

Phone & Software Version

Please describe the issue you are experiencing

The more details - the better!

Message

Screenshot of Issue (If applicable)

Please include a screenshot of the affected screen in the Qalo App

Attach Image (Optional)