TERMS & CONDITIONS
1. Booking & Payment
All classes must be booked in advance. A booking is considered confirmed only after full payment has been received. All payments are non-refundable.
2. Rescheduling Policy
Participants may request to reschedule their booking by providing at least day - 1 notice prior to the scheduled class, subject to availability. Each booking is eligible for one reschedule only max 30 days from booking date. Requests made after the specified notice period may not be accommodated.
3. Late Arrival & No-Show Policy
Participants are expected to arrive on time. Late arrivals may result in a shortened session as classes will start according to the scheduled time. Participants who fail to attend without prior notice will be considered a no-show, and the booking will be forfeited without refund.
POTTERY DISCLAIMER
1. Drying & Firing Process
Pottery is a handmade process and involves inherent risks during drying and kiln firing. The studio cannot guarantee the final outcome of any piece and will not be held responsible for damage that occurs during the drying or firing process.
2. . Glaze & Color Variation
Final results may vary depending on application techniques (e.g. thickness, layering, and firing conditions). Variations in color and finish are normal and not considered defects.
3. Shrinkage & Form Changes
All pieces will naturally shrink and may slightly change in shape during drying and firing. This is normal and not considered a defect.
4. Breakage Risk
Pieces may break during drying, handling, or firing. This is a natural risk in ceramics and not considered a defect.
SYARAT & KETENTUAN
1. Booking & Pembayaran
Semua kelas harus dibooking terlebih dahulu. Booking dianggap resmi setelah pembayaran penuh diterima. Semua pembayaran yang sudah dilakukan tidak dapat dikembalikan.
2. Kebijakan Reschedule
Peserta dapat mengajukan perubahan jadwal minimal H-1 sebelum kelas, tergantung ketersediaan slot.
Setiap booking hanya dapat reschedule 1 kali, maksimal 30 hari dari tanggal booking.
Permintaan reschedule yang melewati batas waktu tidak dapat diproses.
3. Keterlambatan & Ketidakhadiran
Peserta diharapkan datang tepat waktu. Keterlambatan dapat mengurangi durasi kelas karena kelas tetap dimulai sesuai jadwal.
Peserta yang tidak hadir tanpa pemberitahuan sebelumnya akan dianggap no-show dan booking hangus tanpa refund.
DISCLAIMER POTTERY
1. Proses Pengeringan & Pembakaran
Pembuatan keramik adalah proses handmade yang memiliki risiko saat pengeringan dan pembakaran. Studio tidak dapat menjamin hasil akhir setiap karya dan tidak bertanggung jawab atas kerusakan yang terjadi selama proses tersebut.
2. Variasi Warna & Glaze
Hasil akhir dapat berbeda tergantung teknik aplikasi (misalnya ketebalan, layering, dan proses pembakaran). Perbedaan warna dan hasil akhir adalah hal yang normal dan bukan cacat.
3. Penyusutan & Perubahan Bentuk
Semua karya akan mengalami penyusutan dan kemungkinan sedikit perubahan bentuk selama proses pengeringan dan pembakaran. Hal ini normal dan bukan cacat.
4. Risiko Kerusakan
Karya dapat retak atau pecah selama proses pengeringan, penanganan, atau pembakaran. Ini merupakan risiko alami dalam pembuatan keramik dan bukan cacat.