• Booking form

    Booking form

  • Please read before completing this form

    Once you submit this form I'll text you within 24 hours and this is when I'll give you available dates to book.
    Payment will then be taken via bank transfer/paypal. 

    My working hours are Thursdays and Saturdays 9:30am to 12:30 noon (3 hours). 

    If this is all OK, please click confirm and continue with the booking form

    Feel free to message me on Instagram or Facebook if you have further questions 

    This form has 4 pages - this page, details page, type of groom, policies.

  • Format: 00000 000000.
  • Neutered?
  • Vaccinated?
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Bunny’s breed or approx size
  • Guinea pigs coat type
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Nail colour*
  • Any matting in their coat that needs removing?
  • Do they have mites? Please check very carefully as the groom will be cancelled at drop off when I inspect and no refund can be offered
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Temperament (tick any that apply)
  • Permission to give treats (half leaf of romaine lettuce)
  • Permission to share the groom on my socials?

  • Please select the type of groom you want

  • Rabbits

  • Tidy up groom (de-shed + nails)
  • Full groom (de-shed, nails, de-mat, scent glands)

  • Guinea Pigs

  • Groom (comb through, hair trim + nails)
  • Add on’s. 30 mins each

  • Policies

  • Payments

    Payment is to be made upon booking. I'll send you my payment details once you've signed and returned this form and a date has been agreed

    I accept bank transfer and PayPal 

    Part of your payment will be non-refundable in case of cancellation - see below

  • Arrival and pickup times 

    Drop me a message if you’re running late 

    I do not have a waiting area so if you're early, please wait in your car 

    I have a 10 min interval between clients to clean down and prep. Please arrive on time and not early, even by 5 mins as I can’t answer the door

    I can’t extend any groom time slots if you’re late. I’ll do what I can in the remaining time but the full charge will still apply

  • Cancellations

    If you need to cancel and give more than 24 hours notice, I will issue a 75% refund

    Less than 24 hours notice given: 50% refund

    No-show with no notice given: no refund

    2x No-shows: no further bookings offered

    If I have to cancel, I’ll offer the Friday, Saturday or Sunday that week or offer a full refund if preferred, or move the appointment to a later date. I do not work Fri/Sat/Sun usually so it’s only on the rare occasion I need to cancel that these will be offered 

  • Problems during the groom

    Mites: I check upon arrival. The groom will be cancelled and a full charge applied

    Injury: minor, eg toe bleeding from nail cutting. I’ll contact you and continue the groom. 20% refund

    Injury major: in the unlikely event an injury occurs, I’ll contact you immediately and take your pet to my vet who is a 7 minute walk away. Full refund

    Illness: I’ll contact you and stop the groom: 50% refund 

    Stress: I’ll contact you and stop the groom. 50% refund 

  • Accessibility

    I communicate via written messages. I cannot take phone calls

    TRR has no waiting area but I can provide a chair whilst I assess your animas needs

    No wheelchair access or handrails 

    TRR is a strong-smell- and loud-noise-free zone

    Parking isn’t great on my street so please allow for a short 2 minute walk from the adjacent streets to mine. You can pull onto the curb direcectly opposite my house but this does block the footpath for others 

    Child and cat friendly home

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