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The Children's Clinic of Conway & Greenbrier
Urgent Care and Emergency Room Referral Policy
We provide 24-hour telephone nurse assistance to help patients distinguish between emergency and non-emergency situations and advise you regarding home care for your child in non-emergency situations. Many situations that our patients believe to be urgent can be safely managed at home and evaluated in our office the following day.
We authorize referrals for non-emergency situations only in the few instances when the phone nurse recommends an after-hours visit due to the urgency of the situation.
The patient may be responsible for paying the entire visit if it is deemed non-emergent or without approval from the phone nurse. Our office will not provide a referral.
It is your responsibility to share this information with other family members who might be caring for your child.
After-Hours Telephone Number 501-329-1199
The Conway Regional operator will connect you to the Kids Care nurse at Arkansas Children's Hospital.
In a true medical emergency you should call 911 or go immediately to the emergency room. For true emergencies, we are not asked to give a referral.
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