5. Compliance with Instructions
- I agree to follow all instructions given by guides and support crew
- I will adhere to safety protocols and route guidelines
- Biketales reserves the right to remove any participant who acts recklessly or endangers others
6. Tour Changes & Force Majeure
Biketales reserves the right to:
- Modify routes, accommodation, or itinerary due to weather, safety concerns, or unforeseen circumstances
- Cancel or postpone tours due to events beyond their control (force majeure), including natural disasters, political instability, or pandemics
- No liability shall be accepted for such changes.
7. Bookings & Payments
A non-refundable deposit of 50% is required to secure your booking. Bookings are only confirmed once payment is received.
Full payment must be settled 45 days prior to the tour start date.
8. Cancellation Policy
Cancellations are possible but will be done in accoradance with the below policies:
- Cancellations must be in writing via email and are effective from the date of receipt.
- Cancellations recieved in writing 90+ days before the tour: 25% of Tour Fee is Charged
- Cancellations recieved in writing 60 - 90 days before the tour: 50% of Tour Fee is Charged
- Cancellations recieved in writing less than 60 days before the tour: 100% of Tour Fee is Charged
- No refunds will be issued for no-shows or early departure from the tour
- Guest Substitutions are allowed at the discretion of BikeTales.
9. Insurance
Participants are strongly advised to obtain comprehensive travel and medical insurance. Insurance should cover cycling activities, evacuation, and personal belongings.
10. Photography & Media
Biketales reserves the right to use photographs and video footage taken during the tour for marketing and promotional purposes. Participants who do not wish to appear in media must notify Biketales in writing prior to the tour.
11. Personal Conduct
Participants are expected to behave respectfully towards fellow riders, guides, and local communities. Any illegal or inappropriate behaviour may result in removal from the tour without refund.
12. Limitation of Liability
To the maximum extent permitted by law, Biketales shall not be liable for:
- Indirect or consequential loss
- Loss of income or enjoyment
- Any circumstances beyond its reasonable control
13. Acceptance of Terms
By booking and/or participating in a Biketales Gravel Bike Tour, I confirm that:
- I have read and understood these terms and conditions
- I agree to be bound by them
- I accept the risks involved in participation