• APPOINTMENT CANCELLATION POLICY

    TOMPKINS DENTAL
  • POLICY: We have a 24 hour cancellation policy. If you need to change or reschedule an appointment with us, please give us at least ONE BUSINESS DAY notice.

    MISSED APPOINTMENTS: If you have two consecutive missed appointments, or have three missed appointments within one year, we reservce the right to dismiss you from our practice. You will also be considered a no show if you cancel or reschedule after you arrive to your appointment.

    MULTIPLE APPOINTMENTS: Patients that have multiple family members or multiple appointments on the same day that are cancelled or rescheduled without a 24 hour notice, may not be able to schedule on the same day or together again.

    UNCONFIRMED APPOINMENTS: We reserve the right to cancel an appointment that has not been confirmed and ask that you update your contact information regularly.

    LATE ARRIVAL: We have a 5 -10 MIN grace period only for most appointments and if you are late for your appointment we reserve the right to reschedule your appointment for another day.

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