By booking with Event Management Collective, you agree to the following terms and conditions.

Booking Confirmation

• A 20% non-refundable booking fee is required within 3 days to secure your booking
• Full payment is due four (4) weeks prior to the event date
• Failure to make payment within the agreed timeframe will be considered a default of the booking agreement and may result in cancellation. All payments made, including deposits and partial payments, will be forfeited

A security bond may be required for certain hire items. This will be discussed during the booking process and listed separately on your invoice. The bond will be refunded within three (3) business days, provided all items are returned in their original condition.

Location Requirements 

• A minimum space of 2m x 2m is required for photobooths and boom box setups
• A minimum space of 3m x 3m is required for the 360 booth
• All setups require access to power within 4 metres
• Outdoor events must be held in a sheltered, wind-protected area Decks, balconies, and marquees are considered outdoor locations

Weather

Clients must have a backup plan in case of adverse weather, including rain or strong winds. Our equipment cannot be used outdoors in these conditions due to safety risks and the potential for damage to equipment and surrounding property. Any loss or damage incurred will be charged to the client.

If no suitable alternative arrangement is provided, no refunds will be issued and all payments will be forfeited.

Instant Social Media Sharing 

Social media uploads for Photobooth and 360 Booth bookings require a stable Wi-Fi connection. We recommend confirming this with your venue in advance. Event Management Collective is not responsible for connectivity issues, and no refunds will be provided if this feature is unavailable during your event.

Changes & Cancellations

• Date change requests must be made at least 4 weeks prior to the event and are subject to availability
• All cancellations result in forfeiture of the deposit
• If cancellation occurs more than 4 weeks before the event, a credit equal to the deposit may be issued for use within 6 months
• Cancellations made within 4 weeks of the event will result in forfeiture of all payments

Use of Images & Privacy

By booking with Event Management Collective, you grant permission for images, videos, or animations captured during your event to be used for marketing and promotional purposes. This may include tagging or mentioning associated businesses, brands, venues, suppliers, or collaborators on social media and other marketing platforms, unless you or the relevant party advise us otherwise. We will not use content deemed inappropriate or damaging. Your personal information will remain confidential and will not be shared with third parties.

Health & Safety

Children under the age of 13 must be supervised at all times. Our staff reserve the right to pause or terminate services if guests are intoxicated, behaving dangerously, or risking damage to equipment. Any aggressive or abusive behaviour toward staff, or damage to equipment, may result in immediate termination of services without refund. Repair or replacement costs will be charged to the client.

Force Majeure

Event Management Collective is not liable for failure to perform due to circumstances beyond our control, including but not limited to:

• Natural disasters (floods, cyclones, earthquakes)
• Severe weather
• Transport disruptions
• Labour disputes
• Acts of terrorism or war
• Government restrictions or venue closures