Required Information:
W9 Required: Please prepare a copy of your W9 for file upload.
Contracted Providers Only: Only contracted providers may view or submit claims and authorizations.
Third-Party Billers: No access will be granted without prior medical group approval.
Important: Multiple Tax IDs
If your practice or individual NPI operates under more than one Tax ID, you must submit each additional Tax ID with your corresponding W9(s) at time of registration to: Portal@imperialhealthholdings.com. List all Tax IDs you are associated with. This allows us to properly link your accounts in the provider portal.
Failing to provide all Tax IDs may result in:
- Inability to view or verify patient eligibility
- Missing access to assigned members
- Claim submission issues
- Overall restricted portal functionality
Providing full and accurate Tax IDs ensures your account loads correctly and prevents service interruptions.
User Agreement
A. You will comply with all HIPAA regulations and safeguard all devices, systems, and software used to access the portal.
B. You will maintain appropriate security protections (e.g., virus scans, firewalls) and perform periodic assessments.
C. All staff or delegated associates accessing the portal will have signed confidentiality agreements and received appropriate HIPAA training
D. All information you submit to Imperial Health Holdings is accurate, reliable, and complete.
E. You will notify Imperial when a user’s access must be deactivated. A new application is required for replacement users.
F. Any uncured breach within 30 days of notice may result in immediate termination of portal access.
G. Imperial Health Holdings may deny or deactivate access at any time.