A. Distribution Wholesale PRICES
50 MINIMUM BUCKETS requirement for delivery at specific locations. Please ensure your order meets the required quantity before placing a delivery request.
B. PAYMENT TERMS
ALL SALES ARE FINAL
NO RETURNS
EXCHANGES ONLY: INSPECTION FORMS AND PICTURES MUST BE COMPLETED AND SENT WITHIN 48 HOURS FOR EXCHANGES. EXCHANGES MUST BE PICKED UP DURING THE FOLLOWING DELIVERY. SEND INFORM AND PICTURES TO:
📲 Support Text Line: (267) 289-1855 (After 6pm)
Email: supports@watericeexpressllc.com
C. INVOICE AND PAYMENT PROCESS
Credit Cards, Zelle, Apple Pay, Venmo
*** NO PERSONAL CHECKS, CASHAPP, OR CASH ACCEPTED ***
Payments are required to be made IN FULL as soon as the buyer receives the invoice. Please ensure that you promptly settle the invoice upon receipt to avoid any delays in order processing or delivery.
D. TRANSPORTATION LOGISTICS
SHIPMENT LOCATIONS MUST BE A NON-RESIDENTIAL LOCATION SUCH A LARGE PARKING LOT OR WALMART AND/OR MARKET LOT.
***TRANSPORT PERSONNEL ARE NOT AUTHORIZED TO ACCEPT PAYMENTS FROM BUYERS.***
E. TRANSPORTATION REQUIREMENTS
Water Ice Express LLC arranges product shipments via STBI, ensuring reliable transportation for all orders. Distribution Buyers are responsible for selecting an appropriate non-residential location for product pickup, such as a large parking lot or market lot. This requirement helps facilitate efficient logistics and maintains the integrity of the delivery process.
STBI transportation logistics are designed to preserve the quality and proper temperature of the product throughout transit. Upon delivery, Distribution Buyers are required to inspect the product immediately. If any issues such as damage, leakage, spoilage, or melting are observed, buyers must promptly notify the transportation driver.
Any concerns or defects should be documented on the bill of lading at the time of delivery. If the product is found to be compromised, it must remain with the transportation driver to ensure an accurate record of the issue and facilitate proper resolution.
F. PREMIUM WATER ICE FLAVORS
Grape, Lemon, Cherry, Peach, Coconut, Pineapple, Strawberry, Watermelon, Fruit Punch, Pina Colada, Passion Fruit, Black Cherry, Cotton Candy, Blueberry Blast, Mango Madness, Sour Green Apple, Strawberry Lemonade, Banana, Bubble Gum, Pistachio, Kiwi Strawberry, Orange Creamsicle, and Swedish Fish.
SPECIALTY FLAVORS
Rainbow, Cry Baby, Island Breeze, Sour Patch Punch, and Twisted Cotton Candy
G. NON-CIRCUMVENTION CLAUSE
Customers agree not to contact, solicit, or attempt to purchase directly from any vendors, suppliers, or production sources associated with Water Ice Express LLC.
All sourcing relationships are proprietary. Violation of this agreement may result in termination of business relationship and potential legal action.
H. REPRESENTATIONS; DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Wholesaler represents and warrants that it holds lawful title to the Products and possesses full authority and legal right to sell and distribute such Products to the Retailer.
Except is expressly stated herein, all Products are sold strictly “AS IS” and “WITH ALL FAULTS,” without any express or implied warranties of any kind, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or noninfringement.
Upon delivery and acceptance of the Products by the Retailer, all risk of loss, damage, spoilage, or deterioration shall transfer to the Retailer. The Retailer expressly agrees that the Wholesaler shall not be liable for any claims, damages, losses, liabilities, or expenses arising out of or relating to the Products after the retailer signs delivery form when obtaining the product, including but not limited to storage conditions, handling, resale, or end-user use.
The Retailer hereby releases and agrees to indemnify and hold harmless the Wholesaler from any and all post-delivery claims associated with the Products.
I. FEDERAL TAX FORMS
Buyers are required to complete the W9 tax form to provide their taxpayer identification information to the wholesaler. This form ensures accurate reporting of payments and compliance with IRS regulations, helping both parties avoid potential tax issues or penalties. Completing the W9 is essential for transparent and lawful business transactions.
J. AFTER HOURS CUSTOMERS SUPPORT
Our warehouse and customer service team operates during regular business hours 10am-6pm: Eastern Standard Time. However, we understand that deliveries may occur outside standard operating times. If you experience an issue after hours, please report it using our official support method below:
📲 Support Text Line: (267) 289-1855 (After 6pm)
Email: supports@watericeexpressllc.com
K. GOVERNING LAW
THIS WHOLESALE AGREEMENT FORM SHALL BE GOVERNED UNDER THE LAWS IN THE STATE OF KNOXVILLE, TENNESSEE.
IN WITNESS WHEREOF THIS AGREEMENT WAS SIGNED BY THE PARTIES UNDER THE HANDS OF THEIR DULY AUTHORIZED OFFERS AND MADE EFFECTIVE AS OF THE UNDERSIGNED DATE.