WATER INVOICING:
If Ray White is managing water invoices, the invoice will be paid from the owner’s available funds upon receipt, unless advised otherwise by the client. The tenant will then be invoiced for their water usage.
Tenants can only be charged for water consumption if the property is individually metered, the property is water efficient, and the tenancy agreement states the tenant is responsible for water usage.
The owner must provide the tenant or agent with a copy of the water bill within 4 weeks of receiving it from the service provider. If the bill is not provided within this timeframe, the tenant is not required to pay.
Once the bill has been issued, the tenant has 4 weeks to make payment.