•          Home Sleep Apnea Test Kit Return Policy

    Home Sleep Apnea Test Kit Return Policy

  • RETURN DEADLINE:

    ·  To prevent a $500 non-refundable late return/damage/stolen device fee, the Home Sleep Apnea Test (HSAT) kit must be mailed back to us within 72 hours of finishing sleep study and must be received by us within 7 days.

    - No drop-offs are allowed. 

    - Home Sleep Apnea Test (HSAT) kit must be mailed back in a padded envelope to the following address:

      Telemedora, PC

      1250 Borregas Ave, Ste. 62

      Sunnyvale, CA 94089 

    - Please note that above address is NOT a drop-off location. 

    - If kit is not received within 7 days of completing your study by us, you will be charged process fees of $500. This fees will be solely your responsibility as it can't be billed to insurance.

    -You will be responsible for the return shipping charges.

    CONDITION OF RETURN:

    ·  The kit should be returned in good condition and include all original parts and packaging. 

    ·  Missing parts, visible damage to the kit or loss of kit will result in $500 fine. 

    PAYMENT OF FINES:

    ·  If you owe processing fees, your credit card on file will be charged within 2 days of fine due. Unpaid fines may result in additional fees or be sent to collections.

    - The fees will NOT BE WAIVED ONCE INCURRED. 

    EXCEPTIONS:  NONE

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  • Non-Coverage and Patient Financial Responsibility for Multi-Night HSAT

    Non-Coverage and Patient Financial Responsibility for Multi-Night HSAT

  • Service:

    Multi-night Home Sleep Apnea Test (HSAT) – unattended sleep study performed at home.

    Reason Insurance May Not Pay:

    - Your plan may cover only certain types of sleep studies (in-lab vs. home testing).

    - Coverage may depend on specific medical necessity criteria.

    - If this is a repeat test, or performed for conditions not recognized by your plan, it may not be covered.

    - Your insurance benefits may be exhausted, or you may not have prior authorization.

     
    Estimated Cost for first night: $250

    For each additional night of study: Cost is $100

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