Coaching Agreement

To get the most out of this coaching experience, Client agrees to:

• Review and sign this Agreement before the first session
• Attend coaching sessions on time and be fully present during calls
• Communicate openly and honestly throughout the process
• Be open to feedback, new perspectives, and trying new approaches
• Take personal responsibility for choices, actions, and results
• Ask for support when needed and actively engage in the coaching process
• Honor the investment being made in personal health and well-being
• Practice patience and self-compassion while celebrating progress along the way

Client understands that coaching is a collaborative wellness service designed to support personal growth, healthy lifestyle change, and greater confidence in daily health decisions. Coaching is not therapy and does not diagnose, treat, or cure medical or mental health conditions.

Client also understands that coaching is not a substitute for medical, psychological, legal, or other professional advice and agrees to seek ppropriate professional support when needed.

As your coach, my commitment to you includes:

• Creating a supportive, encouraging, and judgment-free space where you can be fully yourself
• Believing in your ability to grow, make empowered decisions, and create meaningful change
• Providing guidance, accountability, education, and practical strategies to support your health goals
• Offering honest feedback, compassionate support, and high standards with kindness and integrity
• Helping you navigate challenges, uncover solutions, and build confidence along the way
• Respecting your individuality and working collaboratively to find approaches that feel realistic and sustainable for you

Celebrating your progress, wins, and growth throughout the coaching journey
Coach agrees to uphold the professional ethics and standards of behavior established by the International Coaching Federation (“ICF”).

Your coaching program includes:

• 8 weekly private, one-on-one coaching sessions designed to help you build sustainable habits, gain clarity, and create meaningful progress toward your health goals
• Personalized coaching, guidance, and action steps tailored to your unique lifestyle, needs, and challenges
• Email support between sessions for questions, encouragement, and additional support as needed. Responses are typically provided within the next business day and may not take more than 2 business days.
• Customized wellness resources and tools, which may include video lessons, habit-building exercises, handouts, checklists, recipes, and other curated materials to support your success

This coaching experience is designed to simplify the process of improving your health by providing focused, practical guidance so you can move forward with greater confidence and less overwhelm.

• Coaching sessions are approximately 45 minutes long. Please allow up to 60 minutes in your schedule when possible
• Sessions are typically scheduled weekly to provide consistency, momentum, and support throughout the program
• To get the most out of your coaching experience, please arrive on time and ready to fully engage in the session
• All coaching sessions included in the program must be completed within 120 days of the first session unless otherwise agreed upon by Coach and Client

You may reschedule any session with more than 48 hours’ notice.

Your coaching experience also includes one (1) “emergency reschedule,” which allows you to cancel or reschedule a session with less than 48 hours’ notice without losing that session.

Any additional cancellations made with less than 48 hours’ notice will result in that session being forfeited.

The investment for this program is communicated prior to enrollment and may be paid either in full or through an approved payment plan.

Client agrees to complete payment of the full program fee as agreed at enrollment.

However, Client may request a full refund at any point during the program if they feel the program is not the right fit or are dissatisfied with their experience. Refund requests must be submitted in writing during the program period.

Coaching is a powerful and transformational process, and at times it may feel challenging or uncomfortable. These moments are often part of meaningful growth and the release of old patterns or limiting beliefs.

If any concerns arise during the program, Client is encouraged to communicate directly with Coach so that support, clarity, and adjustments can be addressed in integrity and with care. The intention is to maintain an open, supportive coaching relationship that best serves Client’s progress and needs.

Disclaimer

Client understands that the coaching provided by Coach is intended to support lifestyle change, behavior change, and overall wellness, and is offered within a coaching framework.

Coach is a licensed healthcare provider and registered nurse; however, services provided under this program are coaching-based in nature and are not a substitute for medical care, diagnosis, or treatment. Coaching does not constitute medical advice and does not diagnose, treat, or cure any medical or mental health condition.

Client understands that participation in this program is voluntary and agrees to remain under the care of appropriate licensed healthcare professionals for any medical or psychological conditions. Client further agrees not to make changes to medications, treatment plans, or medical care without first consulting their treating provider.

 

Release of Liability

Client acknowledges full responsibility for their own health, decisions, and well-being, as well as for any outcomes resulting from their participation in this program.

To the fullest extent permitted by law, Client hereby releases and holds harmless Coach, Coaching with Carmen, and all related parties, from any and all claims, liabilities, or damages arising from or in connection with participation in the program or use of any information provided.

Legal Terms

This Agreement may only be modified in writing and with mutual agreement between Coach and Client. If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

This Agreement represents the entire understanding between the parties and supersedes all prior discussions or agreements, whether written or oral. Neither party may assign this Agreement without prior written consent from the other party. This Agreement is binding upon both parties and their respective successors and permitted assigns.

Any provisions intended to survive termination of this Agreement will remain in effect after termination.

This Agreement shall be governed by and interpreted in accordance with the laws of the State in which the Coach resides, without regard to conflict of law principles. Both parties consent to the exclusive jurisdiction of the state and federal courts located in that state.