Gentle Hope Services - Errand Request

Gentle Hope Services - Errand Request

Professional, non-medical, no-entry errand services for seniors and individuals with disabilities in Worcester, MA and surrounding communities, including Millbury, Auburn, West Boylston, Shrewsbury and Holden. Launching May 1, 2026! How it works: Submit your request, we confirm details, and complete your errand with care and reliability. Service time begins when the errand starts. Clients will be notified at the start of service. Service time ends when the errand is completed, including delivery of items or completion of the requested task.
Service Pricing

All services are billed at $27 per hour with a 1-hour minimum per errand.

This means even quick errands are charged at the minimum 1-hour rate.

This minimum ensures consistent, reliable service and covers the time, travel, and coordination required for each errand.
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
What service do you need? (Choose only one)
Preferred Service Date

MonthDayYear
Date
Are you flexible with your service date?
Select preferred service date. Service times will be scheduled based on availability. You will receive confirmation after booking.

- How would you like your groceries handled?
- Preferred Grocery Store
- Please specify the store
- Store Location
- Please list your grocery items (include brand, size, and quantity if possible)
  If you have a handwritten list, you can also take a photo and email it to us at info.gentlehope@gmail.com.
- Substitution Policy
  
  If an item is unavailable, I will choose the closest match unless you specify otherwise. For major changes, I may contact you.
- How will payment be handled for groceries?
- Pharmacy Name
- Pharmacy Address
- Prescription Name
  Please provide the prescription name. Only non-controlled medications are eligible for pickup. Clients must ensure the pharmacy allows third-party pickup, as authorization may be required.
- Payment Completed for Prescription Pickup
- If No is selected: Payment Instructions
- What Service Do You Need?
- Shipping (Send/Pick up Package)
- Carrier Location Address
- Package Details
  Describe what needs to be shipped (item type, size, and any special instructions). Items must be fully packaged and ready for shipment prior to pickup. We are unable to provide packaging services.
- Payment Instructions (If sending package)
- Drop off Mail
- Special Instructions
  Please ensure all letters and documents are placed in sealed envelopes before pickup. Add any additional mailing instructions here.
- Payment Instructions (for Mailing)
  Please indicate how postage or mailing costs will be covered (prepaid label, reimbursement, or other arrangement).
- Gift Details & Instructions
  Please describe the gift and provide pickup and delivery instructions (store name, order name, pickup details, and recipient information). Gifts must be pre-selected or pre-purchased prior to pickup.
- Number of Items
- Item type & Special Instructions
  Please describe the items (e.g., shirts, coats, bedding) and include any special instructions.
- Preferred Dry Cleaner & Address
- Service Type
- Service Timing
  Timing depends on the selected cleaner’s availability. Express service may not be available at all locations.
- Payment Instructions (for Dry Cleaning)

PAYMENT INFORMATION

Payment is due upon completion of the errand. Accepted payment methods include cash, Venmo, Cash App, Square, or other agreed-upon methods. Clients will receive confirmation of total time and cost before final payment is collected.

Services will not be completed without a confirmed payment arrangement.
SERVICE PRICING AGREEMENT

I understand that services are billed at $27 per hour with a 1-hour minimum per errand. Additional time may be required depending on distance, store conditions, or service complexity. This minimum ensures reliable service and includes time, travel, and coordination required to complete the errand.
Agreement
CANCELLATION POLICY

I understand that cancellations should be made as early as possible. Same-day cancellations or changes may still be subject to the 1-hour minimum charge due to scheduling and time reserved for the request.
Agreement
Secure Verification
Should be Empty: