Please provide the following pieces of evidence.
For proof of low income, one of the following:
-
A PDF download or photo of your paper-copy bank statement which clearly shows your name and address which matches your provided address, dated within the last three months.
-
A PDF download or photo of your latest paper-copy benefit award letter which clearly shows your name and address which matches your provided address.
For proof of using heating oil, one of the following:
- A recent delivery invoice or receipt.
- A bank statement showing payment to an oil supplier.
- An EPC or tenancy agreement confirming oil heating.
Please note we DO NOT accept screenshots.
Evidence is required otherwise the application will be delayed.
If you are struggling to submit evidence or need help at all, please call 0800 038 5722 or 0800 138 5570.