Professional boundaries are the limits that protect both participants and support workers. They help ensure relationships remain respectful, ethical, and focused on the participant’s needs, while upholding safety, dignity, and trust.
Examples of professional boundaries include:
- Not sharing personal problems, contact details, or social media with participants
- Not providing support tasks that are outside a participant’s plan or organisational policy, even if the participant requests it
- Not lending or borrowing money, or personal items
- Not giving or receiving gifts
- Not agreeing to “bend the rules” to help a participant if doing so goes against policy or safe practice
As a support worker at CHSS, you are expected to maintain clear professional boundaries at all times. This includes following organisational policies, procedures, and codes of conduct, even when a participant requests something outside those boundaries.
If a situation feels unclear, uncomfortable, or conflicts with organisational expectations, support workers are expected to seek guidance from their manager rather than acting independently.
With this in mind, please answer the following questions: