End of Season 2025.26 Rider Survey
Another season has ended at Bike Glendhu. Help us make it even better for future years by answering a few questions below. Feel free to fill in as many or as little sections as you like!
🟡 General Experience
How would you rate your overall satisfaction with the following at Bike Glendhu throughout the season?
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Not applicable to me
Trail variety and quality
Ticketing guest service
Workshop guest service
Velo Cafe food & beverage service
Base 334 garden and facilities
Bike Glendhu events
Overall Bike Glendhu experience
How likely are you to recommend Bike Glendhu to a friend?
1
2
3
4
5
1=Not likely, 5=Very likely
Would you like to explain any of your above answers?
🛠️ Trails & Terrain
Which trails were your favourite this season and why?
Were there any trails you avoided? If so, what was the reason?
Did you feel there were enough trail options for your riding level?
What type of trail or feature would you like to see Bike Glendhu build next? (Ex. green, blue, black? Single-track, tech, flow, jumps? Drop-in clinic?)
🧭 Park Access & Operations
This season, Bike Glendhu opened for the season on Saturday, October 25th. On average, this opening date is 6 weeks later than years' past - this choice was made due to a historic pattern of bad weather in September/October that has made for challenging operating conditions. How did you feel about this change?
In general, were our hours of operation convenient for you?
This year, Bike Glendhu was open for late night riding until 8pm on Tuesday, Wednesday and Thursday from November-March, with $10 nights for Women's Ride Wednesday and Pretty Sweet Thursdays. How do you feel about late nights three time per week? Do you ride after-work hours?
Did you use any of our shuttle services (van or Can-Am) this season? If yes, how was your experience?
Did you use any of our rental bikes this season? If yes, how was your experience?
💰 Pricing & Passes
For the first time this season, we offered a Super Early Bird Season Pass in August '25 priced at $299 for Adults, which was on sale for two weeks. How did you feel about this offering?
Which pass type did you use this season? (Season pass, multi-day, 1-day, $10 evening, etc.)
Did you feel the pricing for passes, rentals and shuttles offer good value?
Did you take advantage of our pre-season Super Early Bird or Early Bird pricing for season passes and multi-days?
Yes
No
🍻 Base Area & Apres
Did you visit Velo Cafe & Beer Garden this season? What did you think?
This season, we refreshed the Base area with more shade sails, umbrellas and seating. What else would you like to see more of at Base 334? (eg. food options, live music, shade, etc.)
💪 BG Bike School & Coaching
This season, we offered several opportunities for adult bike coaching, including our Women's Ride Camp and Men's/Mixed Coaching Sessions. Did you attend these events? Do you have any suggestions for our adult coaching programs?
We also ran Term Programs and School Holiday Ride Camps for children, as part of our BG Bike School. Did your child attend any of these events? Do you have any suggestions for our children's coaching programs?
🎉 Events & Community
Did you attend any Bike Glendhu events this season? If so, which ones?
This season, we introduced new events like Glendhu Supreme and BG Sunrise Sessions. We also put on classics like Women's Ride Wednesday and the Glenduro. What other types of events or activations would you love to see next season?
What barriers currently prevent you from registering for a Bike Glendhu event?
Confidence/skill level
Registration fees are too expensive
Having a group to ride with
I forget to register in time
Not interested
I didn't know Bike Glendhu hosted events
Other
♻️ Sustainability & Values
Did Bike Glendhu's environmental efforts influence your decision to ride here?
How important is environmental responsibility for you when choosing an activity?
Rows
Not important
Somewhat important
Important
Very important
It is:
📣 Communication & Feedback
How did you stay updated on park news and updates?
Social media
Email newsletter
Website
Phone call
Other
Was it easy to find the information you needed about riding here?
💭 Final Thoughts
What was the highlight of your time spent at Bike Glendhu this season?
What's one thing you think we must keep doing next season?
What's one thing we should probably change?
👋 About You
Which of these best describes you?
I'm a passionate mountain biker who loves to rip berms, do big jumps and tackle black tech trails. If I can ride it on two wheels, I'm doing it.
I'm not the most hardcore mountain biker, but I can ride most of Bike Glendhu. Mountain biking is not just fun, it's great exercise for me. The social aspect is also a big reason why I love it.
I'm a parent and I love to bring the kids to Bike Glendhu. It's an awesome family activity that we all enjoy.
I'm a mountain biking beginner but Bike Glendhu is a great place to learn.
Last but not least, enter your email below to go in the draw to win a 2026.27 season pass!
example@example.com
Submit Survey
Should be Empty: