Most companies can be served by the 'Low Volume Mixed' use case, which includes less than 2,000 messages per day or 75 texts per minute. (This is a Standard Use Case)
- Standard Use Cases are immediately available for all qualified registered Brands and do not require Vetting or pre/post approval by MNOs.
- Special Use Cases are sensitive or critical in nature and may require Vetting or pre/post registration approval by MNOs. During the review process you may begin to send messages.
Account Notifications – Standard notifications for account holders, relating to and being about an account.
Charity – Communications from a non-religious registered 501(c)(3) charity aimed at providing help and raising money for those in need.
Customer care – All customer interaction, including account management and customer support.
Delivery notifications – Information about the status of the delivery of a product or service.
Fraud alert messaging – Messaging regarding potential fraudulent activity on an account.
Higher education – Campaigns created on behalf of Colleges or Universities. It also includes School Districts and education institutions that fall outside of any "free to the consumer" messaging model.
Low Volume – Small throughput, any combination of use-cases. Examples include: test, demo accounts.
Marketing – Any communication with marketing and/or promotional content.
Mixed – Mixed messaging reserved for specific consumer service industry.
Public service announcement – An informational message that is meant to raise the audience's awareness about an important issue.
Polling and voting – Requests for surveys and voting for non political arenas.
Security alert – A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action the end users need to take.
Two factor authentication – Any authentication, verification, or one-time passcode.