Thank you for booking an event with us! Here are some remiders!
**Parties are not refundable, but they can be rescheduled in the event of illness, weather, and unforseen circumstances! A voucher can be issued for a later time in a situation where a date can't be locked down yet.
**You may arrive 30 minutes prior to your party to set up and decorate. We welcome decorations, but ask that you not use any damaging adhesives. Please make sure to take them all down before leaving!
**We love fun and games, but please refrain from loud noisemakers, confettii cannons, or similar items as they can startle the animals and negatively affect their sensitive hearing.
**If there is anything we can do to help make the day extra special, we are happy to help where we can! If you need any special accomodations please don't hesitate to reach out and we will do everything we can to ensure a positive experience for all!