Orders must be placed at least 14 days in advance. Rush orders may be accepted based on availability and may include an additional fee. Orders over $100 require a 50% non-refundable deposit to secure the order. Remaining balance is due at pickup or delivery. Inspiration photos are welcome, but exact replicas are not guaranteed. Customers must report allergies or dietary restrictions when ordering. Late pickups may result in delays or cancellation. No refunds on completed custom orders.