Overview and Pricing
Social Media Lite is a managed engagement service that handles your community interactions while you focus on running your business. This comprehensive guide provides everything needed to implement the service, including pricing structures, client onboarding forms, brand voice assessment tools, email templates, disclaimers, and operational workflows.
Pricing Structure & Service Tiers
Understanding Your Business Tier
Before selecting a pricing plan, identify which tier matches your current Facebook engagement level:
Small Business Tier: 5–15 comments per post average | 500–5,000 followers | 3–5 posts per week
Medium Business Tier: 15–50 comments per post average | 5,000–25,000 followers | 5–7 posts per week
Large Business Tier: 50+ comments per post average | 25,000+ followers | Daily or multiple daily posts
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Tier 1: Small Business (5–15 Comments Per Post)
Free Trial
Start with 6 hours of complimentary engagement service to experience our work and ensure we're the right fit for your brand voice and community management style.
Introductory Pricing (Through December 31, 2026)
First 3 Clients Special Offer: $12 Per Hour (Duration: 6 month of service)
Exclusive rate for early adopters. Includes 4-hour minimum monthly commitment (1 hour per week).
Minimum: 4 hours per month
Maximum: 6 hours per booking session
Perfect for: Testing the service with minimal commitment
Includes: Full brand voice integration, authentic community engagement, detailed monthly reporting
Standard Pricing (After 6 months of service)
Pay-Per-Hour: $15 per hour
10-Hour Monthly Package: $150 per month
Add-on hours: $15 per hour
Pay-Per-Hour Plan: $15 Per HourÂ
Flexible hourly rate with no long-term commitment.
Minimum: 1 hour per booking
Maximum: 6 hours per booking
Perfect for: Businesses wanting flexibility without monthly commitment
Includes: Full brand voice integration, authentic community engagement, detailed session reporting
10-Hour Monthly Package: $135 (10% discount applied)
Best value for consistent monthly support.
Total hours: 10 hours per month
Flexibility: Use hours as needed (multiple sessions or one long session)
Cancellation: Allowed anytime after first month
Add-on hours: $13.50 per hour
Perfect for: Businesses wanting predictable monthly investment
Includes: Full brand voice integration, priority scheduling, detailed monthly reporting
Tier 2: Medium Business (15–50 Comments Per Post)
Free Trial
Start with 6 hours of complimentary engagement service to experience our work and ensure we're the right fit for your brand voice and community management style.
Introductory Pricing (Through December 31, 2026)
First 3 Clients Special Offer: $16 Per Hour
Exclusive rate for early adopters. Includes 4-hour minimum monthly commitment (1 hour per week).
Minimum: 4 hours per month
Maximum: 6 hours per booking session
Perfect for: Testing the service with minimal commitment
Includes: Full brand voice integration, customer service emphasis, detailed monthly reporting
Pay-Per-Hour Plan: $20 Per Hour
Flexible hourly rate with no long-term commitment.
Minimum: 1 hour per booking
Maximum: 6 hours per booking
Perfect for: Businesses wanting flexibility without monthly commitment
Includes: Full brand voice integration, customer service emphasis, detailed session reporting
10-Hour Monthly Package: $180 (10% discount applied)
Solid foundation for consistent monthly support.
Total hours: 10 hours per month
Flexibility: Use hours as needed (multiple sessions or one long session)
Cancellation: Allowed anytime after first month
Add-on hours: $18 per hour
Perfect for: Businesses wanting predictable monthly investment
Includes: Full brand voice integration, priority scheduling, detailed monthly reporting
20-Hour Monthly Package: $360 (10% discount applied)
Enhanced coverage for growing engagement needs.
Total hours: 20 hours per month
Flexibility: Use hours as needed
Cancellation: Allowed anytime after first month
Add-on hours: $18 per hour
Perfect for: Businesses with consistent engagement needs
Includes: Full brand voice integration, priority scheduling, detailed monthly reporting
15% Discount Option Available - 2 hours per weekday pop in service monthly
40-Hour Package: $680 per month
Tier 3: Large Business (50+ Comments Per Post)
Free Trial
Start with 6 hours of complimentary engagement service to experience our work and ensure we're the right fit for your brand voice and community management style.
Introductory Pricing (Through December 31, 2026)
First 3 Clients Special Offer: $21.60 Per Hour (Duration: 3 months of service)
Exclusive rate for early adopters. Includes 4-hour minimum monthly commitment (1 hour per week). Reflects appropriate compensation for high-volume engagement management.
Minimum: 4 hours per month
Maximum: 6 hours per booking session
Perfect for: Testing the service with minimal commitment
Includes: Full brand voice integration, high-volume customer service, detailed monthly reporting
Pay-Per-Hour Plan: $27 Per Hour
Flexible hourly rate with no long-term commitment.
Minimum: 1 hour per booking
Maximum: 6 hours per booking
Perfect for: Businesses wanting flexibility without monthly commitment
Includes: Full brand voice integration, high-volume customer service, detailed session reporting
10-Hour Monthly Package: $243 (10% discount applied)
Solid foundation for consistent monthly support.
Total hours: 10 hours per month
Flexibility: Use hours as needed (multiple sessions or one long session)
Cancellation: Allowed anytime after first month
Add-on hours: $24.30 per hour
Perfect for: Businesses wanting predictable monthly investment
Includes: Full brand voice integration, priority scheduling, detailed monthly reporting
20-Hour Monthly Package: $486 (10% discount applied)
Enhanced coverage for high-volume engagement needs.
Total hours: 20 hours per month
Flexibility: Use hours as needed
Cancellation: Allowed anytime after first month
Add-on hours: $24.30 per hour
Perfect for: Businesses with consistent high-volume engagement
Includes: Full brand voice integration, priority scheduling, detailed monthly reporting
15% Discount Option Available - 2 hours per weekday pop in service monthly
40-Hour Package: $918 per month
Social Media Lite: Pop-In Service Clarification
What Is Pop-In Service?
Pop-In Service consists of us checking in on (popping in) your account throughout the day for the duration of the hours stated in your plan. Rather than one or two longer engagement sessions, we monitor your Facebook page at strategic intervals during business hours, responding to comments, messages, and community interactions as they arrive. This approach ensures timely responses to your community while maintaining your authentic brand voice throughout the day.
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Tier 1: Small Business (5–15 Comments Per Post)
15% Discount Option Available - 2 Hours Per Weekday Pop-In Service Monthly
40-Hour Package: $510 per month
Total hours: 40 hours per month (2 hours per weekday)
Flexibility: Distributed throughout business hours via pop-in monitoring
Cancellation: Allowed anytime after first month
Add-on hours: $13.50 per hour
Perfect for: Small businesses wanting consistent daily presence without large time blocks
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Tier 2: Medium Business (15–50 Comments Per Post)
15% Discount Option Available - 2 Hours Per Weekday Pop-In Service Monthly
40-Hour Package: $680 per month
Total hours: 40 hours per month (2 hours per weekday)
Flexibility: Distributed throughout business hours via pop-in monitoring
Cancellation: Allowed anytime after first month
Add-on hours: $18 per hour
Perfect for: Medium businesses wanting consistent daily presence without large time blocks
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Tier 3: Large Business (50+ Comments Per Post)
15% Discount Option Available - 2 Hours Per Weekday Pop-In Service Monthly
40-Hour Package: $918 per month
Total hours: 40 hours per month (2 hours per weekday)
Flexibility: Distributed throughout business hours via pop-in monitoring
Cancellation: Allowed anytime after first month
Add-on hours: $24.30 per hour
Perfect for: Large businesses wanting consistent daily presence without large time blocks
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How Pop-In Service Works
Monitoring Schedule: We check in on your account multiple times throughout each business day (Monday–Friday, 9:00 AM–5:00 PM CST)
Response Approach: When we pop in, we respond to all pending comments, messages, and interactions that have arrived since our last check-in
Brand Voice: Every response maintains your authentic brand voice and community management style
Flexibility: If you need weekend or after-hours pop-in service, contact us to discuss additional options