Warranty Claim Form

Warranty Claim Form
Certor Sports
9400 Bradford Rd, Plainfield, IN 46168

customerservice@certorsports.com

(800) 426-9784
Before You Submit

Please complete this form to submit a warranty claim for review. Submitting a claim does not guarantee warranty approval.

To help us review your claim as quickly as possible, please have the following ready:
- Proof of purchase, such as a receipt, invoice, order confirmation, or order number
- Clear photos of the full product
- Clear photos of the issue or damage
- Any product label, barcode, item number, or identifying details if available
Please submit one product per claim. If you have multiple items, submit a separate claim for each item.

Do not ship your product unless an RMA number has been issued by our team. If physical inspection is needed, we will provide return instructions.
Customer Details
Name*

First NameLast Name
Email*
example@example.com
Phone Number*
Please enter a valid phone number.Format: (000) 000-0000.
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Purchase Information
Where was this product purchased?*

Our website/store: schuttsports.com, vicis.com, or tuccilimited.comAuthorized retailer/dealer: Amazon, Dick’s Sporting Goods, team dealer, sporting goods store, etc.Team, school, or organization purchaseGift / I am not sure
Order Number, if available
Order Email, if different
If purchased from our website, enter the email address used for the order if different from your contact email.
Team, School, or Organization Name
Coach, Rep, or Contact Name, if available
Any available order or purchase details
Please provide any available information about where or when the product was purchased
Retailer / Dealer Name, if purchased elsewhere
Purchase Date*

MonthDayYear
Date
Proof of Purchase / Order Confirmation*

Please upload a receipt, invoice, order confirmation, or screenshot showing the purchase date, product, and place of purchase. If this was a gift or you do not have proof of purchase, please upload any available order or product information.
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Product Name / Model / Identifier*
Please enter the product name, model, SKU, or any identifying information printed on the item or packaging.
Issue Information
Issue Type*
Describe the issue*
Photo of Full Product*

Please upload a clear photo showing the entire product.
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Photo of Issue / Damage *

Please upload a clear close-up photo of the issue or damage.
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Photo of Label, Barcode, warranty label, if available

Please upload a photo of any label, barcode, item number, or identifying details if available.
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Warranty Claim Acknowledgment

By clicking Submit, you understand and agree that your claim will be reviewed based on warranty guidelines, product condition, proof of purchase, and the information provided.

Submitting this form does not guarantee warranty approval. Incomplete, incorrect, or unverifiable information may delay the review process or result in the claim being denied.

Please do not ship any product until you receive an RMA number and return instructions from our team.

You may be responsible for shipping the item in for inspection if requested.
Should be Empty:

Warranty Claim Form

Before You Submit

Customer Details

Purchase Information

Issue Information

Warranty Claim Acknowledgment