***Confirmation email and invoice will be sent requiring payment.
Payment is required before production.
Designs may vary.
Shipping & Return Policy
Life of the Party Events & Customs
Effective Date: May 2025
At Life of the Party Events & Customs, each item is custom-made and thoughtfully curated with care and attention to detail. Because many of our products are personalized and handmade, please review our policy carefully before placing an order.
📦 Shipping Policy
Processing times vary depending on the type of order, customization level, and current order volume.
Standard Processing Times
Custom gift items: 3–7 business days
Custom apparel/button-ups: 7–14 business days
Rush orders may be available for an additional fee.
Once your order has shipped, you will receive tracking information via email or text.
Shipping Disclaimer
Life of the Party Events & Customs is not responsible for:
Shipping delays caused by carriers
Lost or stolen packages after delivery confirmation
Incorrect shipping addresses provided by customers
Please double-check all shipping information before submitting your order.
🔄 Return Policy
Custom & Personalized Orders
Due to the custom nature of our products, all custom and personalized items are final sale and non-refundable.
This includes:
Custom Disney button-ups
Personalized tumblers
Curated gift cups/baskets
Custom event items
Any made-to-order products
⚠️ Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
📧 your@email.com
Please include:
Your order number
Photos of the item and packaging
Description of the issue
Approved issues may qualify for:
Replacement
Store credit
🚫 Order Cancellations
Orders may only be canceled within 24 hours of purchase if production has not started.
Once materials have been purchased or customization has begun, orders cannot be canceled.
🎨 Custom Design Disclaimer
Colors, placement, and design details may vary slightly due to:
Handmade customization
Material availability
Monitor/screen differences
These variations are normal and part of the uniqueness of custom products.
💳 Payment Policy
Full payment or required deposit must be received before production begins.
Orders are not confirmed until:
✔ Design details are approved
✔ Confirmation email is sent
✔ Payment is received
✨ Contact Us
For questions regarding your order, please contact:
Life of the Party Events & Customs
📧 info@lifeofthepartycustoms.com
📱 Instagram: @lifeofthepartycustoms